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Working at SAP

  • Company employees
    107,000

Hiring in

  • Global

Office locations

Join SAP in Walldorf, Germany as a Working Student (Partner Led Territory TEM Support Inbox). In this role, you will support customer contract processes, coordinate requests, and help design smart workflows using AI tools within a growing sales organization.

Requirements

  • Currently studying business, economics, or a related field.
  • Fluent German (C1 or above) and professional English (B2 or above) communication skills.
  • Confidence with Microsoft Office, especially Excel, and digital tools.
  • Openness to working with AI tools and automation.
  • No minimum years of professional experience stated.

Skills & Responsibilities

  • Microsoft Office & Excel: Track parallel contract requests and manage data accurately using spreadsheets.
  • Communication & Coordination: Communicate professionally in German and English to route requests between colleagues and partners.
  • Process Improvement & AI: Utilize AI tools, including SAP's Joule, to automate everyday tasks and improve workflows.
  • Administrative Organization: Handle license overviews and contract requests like maintenance transfers and terminations.
  • Potential transition routes: People from business administration or customer support backgrounds may bring strong organizational skills and communication abilities, alongside meeting language requirements.

Job description

Company Description

Job Description

What you'll bring

You're studying business, economics, or something related. You want to see how a global tech company works and make a real contribution alongside your studies.

  • Careful, organised work style — you track multiple parallel requests and follow each task through to completion
  • Confidence with digital tools and Microsoft Office, especially Excel
  • Genuine curiosity about how sales, contracts, and processes work in a global technology business
  • Adaptability and a growth mindset — you pick up new tools and systems quickly and you take ownership of your work without waiting to be asked
  • You communicate confidently and professionally in German (C1 or above) and English (B2 or above) both in writing and verbally

We also look for people who communicate clearly, keep the customer in mind, and enjoy finding smart solutions to problems — whatever stage of your career you're at.

In addition to the role-specific skills above, all student and early talent positions at SAP look for candidates who are open to working with AI tools — including agentic AI — to automate everyday tasks, prototype ideas, and build confidence in AI-assisted ways of working from day one.

What you’ll build

In this role you'll support the team with the day-to-day processes behind our customer contracts: you'll help prepare license overviews, handle contract requests such as maintenance transfers and terminations, and keep our request tracker up to date so nothing gets lost. You'll coordinate with colleagues and partners to move requests forward and route them to the right next step. But it's about more than keeping things running: our team is a new, growing area with a clear ambition — to make these processes smarter, step by step. You'll have access to modern AI tools, including SAP's AI assistant Joule, and you're genuinely invited to get hands-on — from improving a recurring workflow to helping design and build a small AI agent. If you're someone who spots what could work better and likes to try things out, you'll fit right in. Along the way, you'll gain real insight into how sales operations work at a global technology company — and see the direct impact of your ideas.

Where you belong

As a working student you will be part of SAP Next Gen, a global network of students and early professionals growing together. You'll access mentors, development programmes, and peers building careers alongside you. It's a place to start something real.

You'll join a newly established team within our sales organization in Germany — a growing area built around our strategic partner-led business. We sit close to where transformation happens, supporting customers and partners with contracts, licenses, and their move to the cloud. Our mission is to keep these processes running smoothly and transparently, so that our sales and account teams can focus on strategic work and growth. The team is young, collaborative, and still shaping its own ways of working — which means your ideas and initiative genuinely count from day one.

Qualifications

Additional Information

About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.

Apply now
SAP

Working Student (f/m/d) – Partner Led Territory TEM Support Inbox

Walldorf

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