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Working at SAP

  • Company employees
    107,000

Hiring in

  • Global

Office locations

Join SAP as a Working Student at the flagship Experience Center in Walldorf, Germany. This paid student role involves supporting customer visits, managing technical environments, and leading campus tours. German and English fluency is mandatory, and regular on-site presence is required.

Requirements

  • Currently enrolled at a university or university of applied sciences.
  • Solid technical understanding and willingness to learn new tools.
  • Fluency in both German and English.
  • Must be able to work on-site in Walldorf.
  • Openness to working with AI tools.

Skills & Responsibilities

  • Technical Support: Set up and configure technical environments for customer-specific product tours and troubleshoot operational issues.
  • Customer Service: Deliver outstanding visitor experiences, communicate with stakeholders, and lead guided campus tours.
  • Collaboration: Work hands-on within a close team to continuously improve visit planning and delivery.
  • Potential transition routes: People from IT support, customer service, or hospitality backgrounds may bring strong communication and problem-solving skills, alongside meeting mandatory language and student status requirements.

Job description

Company Description

Job Description

What you'll bring

You are enrolled at a university or university of applied sciences, with a technical background or a genuine interest in technology and customer experience.

  • A solid technical understanding and the ability to learn new tools and systems quickly
  • A customer-centric mindset — you are motivated to deliver outstanding experiences to visitors
  • Attention to detail when preparing and maintaining technical environments
  • A collaborative approach; you work well hands-on as part of a close team
  • Flexibility and a calm, solution-oriented approach when challenges arise
  • Fluency in both German and English is required for this role
  • Working from Walldorf is required

We also look for people who communicate clearly, keep the customer in mind, and enjoy finding smart solutions to problems — whatever stage of your career you're at.

In addition to the role-specific skills above, all student and early talent positions at SAP look for candidates who are open to working with AI tools — including agentic AI — to automate everyday tasks, prototype ideas, and build confidence in AI-assisted ways of working from day one.

What you'll build

You will work at SAP's flagship Experience Center in Walldorf, helping to deliver seamless and memorable customer visits every day.

  • Set up and configure technical environments for customer-specific product tours
  • Provide hands-on technical and operational support during visits and events
  • Communicate with SAP stakeholders, executives, customers, and partners throughout each engagement
  • Troubleshoot technical and operational issues with a pragmatic, solution-first approach
  • Lead guided campus tours of the SAP Walldorf site for worldwide visitors
  • Collaborate with colleagues to continuously improve how visits are planned and delivered

Where you belong

SAP's Experience Center in Walldorf is the global flagship for bringing SAP's brand, products, and innovations to life for customers, partners, and executives. Our team plans and delivers outstanding visits and events — and as the headquarters site, we pioneer new practices that are later scaled to Experience Centers worldwide. When you join SAP, you'll be part of SAP Next Gen — a global community of students and early professionals with access to mentors, development programmes, and peers. This role is based in Walldorf, with regular on-site presence required.

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and computer programs / programming languages.

This is a SAP global, strategic, paid working student position that provides students with opportunities to find purpose in their careers.

#Workingstudent #Werkstudent #Germany #Deutschland #Student #Marketing #Experience #ExperienceCenter #SAPExperience Center

Qualifications

Additional Information

About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.

Apply now
SAP

Working Student (f/m/d) – Experience Center Walldorf Technical Business Support

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