Company Description
Job Description
What you’ll bring
You are a senior delivery leader with a track record in complex programme management — known for executive presence, commercial acumen, and building trusted customer partnerships.
In addition to the required skills and experience for this role, all candidates at SAP must be comfortable using AI tools. This means they should use agentic AI in their daily work. Candidates need to craft effective inputs, automate routine tasks, check the quality of AI-generated outputs, and encourage AI practices within their teams.
What you'll build
You will lead delivery excellence — governing a portfolio of complex customer programmes and setting the standard for how SAP delivers.
Where you belong
You will join the Regional Customer Engagement & Services, APAC team — a senior delivery community working at the intersection of strategy, customer success, and transformation. We lead SAP's most complex customer engagements across the region, with high internal visibility and direct C-level access. This role involves up to 50% travel.
Job Description:
The Regional Delivery Executive (RDE) is a senior professional with deep (15+ years) program delivery experience. They need to have advanced, proven skills in executive communications, stakeholder management and a solid knowledge of the legal and commercial aspects of working with customers, particularly in distressed engagements. The purpose of this role is to ensure top-notch delivery. This means consistently meeting our customer commitments by grasping their needs. We package our solutions to create measurable business value within agreed timelines and budgets.
The Regional Delivery Executive must have the right qualifications, experience, and business knowledge. They will manage several large and high-risk projects and programs. These projects will involve various business units and service partners. They will also span across organizations and national borders. This position has a high level of responsibility and exposure within SAP, the industry, and our market leading customers. They are a senior professional with an entrepreneurial mindset and business acumen as needed for this complex role.
They improve knowledge management in the company. They share lessons learned from collaboration, portfolio, and program work. They also develop best practices to ensure delivery excellence. There are 3 focus areas of the Regional Delivery Executive:
1. Prevention: A champion for Delivery Excellence and Adoption through Continuous Improvement programs:
2. Correction:
3. De-Escalation: Project / Engagement Escalations and Recovery
Key Responsibilities & Tasks
Opportunity Management
Delivery
Sales and Business Development
Coaching & Mentoring
Knowledge Management
Professional Training & Certification
Equal Employment Opportunity (EEO) Statement
Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Qualifications
Additional Information
About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone, regardless of background, feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or complete your application, please send an email with your request to the Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy and childbirth), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.
