User Experience Specialist - Agentic AI interaction

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What You'll Do

Help us pioneer the UX strategy for Agentic AI and prepare SAP's experiences for the future. You'll collaborate within our dedicated User Experience Team alongside designers across SAP's Customer and Partner Organisation.

Mission

• Drive innovative concepts that transform complex enterprise challenges through intelligent AI usage

• Engage in end-to-end design processes from discovery to implementation

• Create wireframes, user flows, interaction concepts, and high-fidelity prototypes in Figma

• Apply Joule design principles to ensure consistency across features

• Validate concepts with users and iterate based on feedback

• Partner with Product Owners, Engineers, and fellow designers to champion user needs within the agentic AI ecosystem

• Maintain comprehensive design documentation for consistency across products

What You Bring

• 2+ years designing complex software solutions with a portfolio showcasing simplified, user-centered outcomes

• Bachelor's or Master's degree in UX/UI Design, Interaction Design, HCI, Digital Product Design, or related field (or equivalent experience)

• Solid understanding of user-centered design principles

• Strong user empathy with the ability to balance user needs and business objectives

• Hands-on experience implementing and working within design systems

• Proactive collaboration skills to communicate design decisions effectively across functions

• Eager to learn new tools, methods, and embrace teamwork

• Fluent English (written and spoken)

Where You Belong

You'll join our global, purpose-driven UX & Design Standards team located in SAP's Customer and Partner organization. Work alongside experienced UX and User Research specialists in an agile environment that values collaboration, continuous learning, and innovative thinking.

Ready to shape the future of SAP’s agentic interaction?

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 445058 | Work Area: Software-User Experience | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid