Senior AI Developer (Agentic AI and Generative AI)

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you`ll do:

We are seeking a Senior AI Developer to join our Digital Platforms team, the group responsible for the architecture, engineering, and evolution of the company’s core public-facing web platforms and digital experiences.

This team builds and operates the foundational systems that power our websites, digital services, and customer interactions at scale. As part of this effort, we are expanding our platforms to incorporate AI-powered capabilities that enhance digital experiences, improve operational efficiency, and unlock new ways for users to interact with our services.

In this role, you will design and implement AI-driven capabilities that integrate directly into our web platforms and services. You will work with AI technologies developed internally within SAP, while also evaluating and integrating AI capabilities from Adobe and other major enterprise technology providers to deliver intelligent features across our digital ecosystem.

This is a hands-on engineering role focused on bringing AI into production within large-scale web platforms, balancing innovation with reliability, scalability, and responsible AI practices.

Your key responsibilities will be:

• Design and develop AI-powered services and platform capabilities that support the company’s public-facing websites and digital experiences.
• Integrate intelligent capabilities into the core digital platform infrastructure used by multiple web applications and services.
• Ensure AI features meet enterprise standards for performance, scalability, security, and reliability.
• Work closely with teams developing AI technologies within SAP to integrate internal AI capabilities into digital platform services.
• Help operationalize internally developed AI services so they can be safely and efficiently consumed by web applications and digital experiences.
• Align implementations with enterprise platform standards and SAP technology strategy.
• Evaluate and integrate AI capabilities from Adobe and other major enterprise software platforms that support the company’s digital ecosystem.
• Identify opportunities to leverage vendor-provided AI capabilities to enhance personalization, content generation, digital engagement, and user interaction.
• Design architectures that allow internal and external AI services to work together within the broader web platform.
• Build and deploy production-grade AI features such as:

• • Conversational interfaces and digital assistants
  • Intelligent search and knowledge retrieval
  • Content generation and summarization
  • Personalization and recommendation systems
  • AI-assisted workflows for digital teams

• Implement architectures such as retrieval-augmented generation (RAG) and AI orchestration services.
• Ensure AI implementations adhere to enterprise requirements for security, privacy, compliance, and responsible AI use.
• Implement monitoring, evaluation, and observability for AI-powered services running in production.

You will report to the head of development & engineering for Digital Platforms within the Demand Generation organization of Corporate Processes and Information Technology (CP&IT).

What you bring:

You bring a desire to learn, to share, to be impactful. You will strengthen this team with your deep technical knowledge and work alongside other technical experts to deliver the best digital experience for our customers.

You bring an attitude that is willing to take on all challenges, puts team first, and is open to new ideas including looking for new ways to utilize AI to further improve our digital platforms.

Meet your team:

Our team is made up of some of the best technologists in the field all with a desire to deliver world class web solutions. We are a delivery unit; we spend more time coding than building slides. We love to research new technologies, to innovate, and to look at new ways to amaze our customers.

We make each other better by sharing knowledge and challenging each other as technology evolves and the team matures.

Core job requirements:

• 5+ years of experience building scalable web platforms or digital services
• 4+ years of experience working with AI or machine learning systems in production
• Strong programming skills in Python, JavaScript, or TypeScript
• Experience building APIs and microservices that support large-scale web platforms and enabling MCP
• Experience integrating AI capabilities into customer-facing applications or digital services
• Experience working with cloud-based infrastructure (AWS, Azure, or GCP)
• Proficient communicating in English; secondary language is a plus but not required
• Willingness to learn.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 447266 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid