User Experience Research Specialist

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you’ll build

As a Visual Communications Design Specialist in the Office of the CTO, you will shape how strategic technology ideas are communicated across SAP. You will transform complex topics such as AI, architecture, platforms, product strategy, and innovation into clear, compelling visual stories.

Your work will directly support Office of the CTO priorities and selected high-visibility leadership and Executive Board assignments through impactful presentations, infographics, newsletters, and communication assets. You will help simplify complexity, strengthen executive messaging, and bring SAP’s technology story to life in a modern, engaging, and consistent way.

SAP’s technology story to life in a modern, engaging, and consistent way.

What you’ll do

Design strategic visual stories

• Create high-impact, narrative-driven presentations for leadership, cross-functional teams, and strategic initiatives.

• Translate complex ideas, data, and technology concepts into simple, clear, and visually compelling formats.

• Turn traditional or text-heavy content into modern, persuasive communication assets.

Support high-visibility communication

• Design infographics, newsletters, banners, templates, and digital communication assets.

• Contribute to storytelling for strategic topics across architecture, Business AI, platforms, innovation, and product direction.

• Support communication for Office of the CTO programs and selected executive-level assignments with polished, on-brand deliverables.

Shape clarity through collaboration

• Partner with business, architecture, product, executive offices, marketing, and communication stakeholders to shape impactful visual narratives.

• Help improve message flow, structure, and audience relevance — not just the design layer.

• Offer visual and storytelling recommendations that improve clarity, quality, and engagement.

Deliver with speed and quality

• Manage multiple assignments in a fast-paced environment with strong attention to detail.

• Adapt quickly to changing priorities while maintaining high design quality.

• Bring fresh ideas, strong craft, and creative approaches to visual communication.

What you bring

Experience and expertise

• 3–6 years of experience in visual communication, graphic design, presentation design, or a related field.

• Strong portfolio demonstrating visual storytelling, brand communication, and presentation design.

• Experience working on executive-level, strategic, or high-visibility communication assets.

Skills and tools

• Proficiency in PowerPoint, Adobe Creative Suite, Canva, and Figma.

• Strong foundation in typography, layout, grids, composition, and visual hierarchy.

• Ability to quickly convert rough ideas into refined, brand-aligned visual outputs.

• Strong sense of how to simplify complex content without losing meaning.

Collaboration and craft

• Strong communication and stakeholder-management skills.

• Ability to explain design choices clearly and confidently.

• High attention to detail, consistency, and quality.

• Comfortable working with ambiguity and turning it into structured communication.

Nice to have

• Motion graphics or simple animation skills.

• Illustrative skills or custom iconography.

• Basic understanding of UI/UX principles.

• Interest in enterprise technology, AI, architecture, or strategy communication.

Where you belong

You will join the Office of the CTO, a trusted technology advisor to SAP’s CTO Circle, engineering teams, customers, and partners.

We work on some of SAP’s most strategic technology topics — from future architecture and platform evolution to AI and Agents, North Star thinking, and innovation priorities. Our team helps shape SAP’s technology direction and translates complex ideas into clear guidance, executive communication, and high-impact storytelling.

This role offers the opportunity to work on visible Office of the CTO priorities and selected Executive Board assignments, helping communicate some of SAP’s most important technology initiatives. You will be part of a collaborative environment that values clarity, craftsmanship, creativity, and continuous learning.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 449249 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid