Technical Digital Data Insight (DDI) Analyst - Operational Bridge

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Job Summary

The Technical DDI Analyst is the essential link between our technical data infrastructure and our business operations. While our technical DDI lead builds the "engine," you are responsible for "driving" it to deliver business value. You will use your deep understanding of the internal SAP data landscape to find, extract, and translate complex data into actionable sales insights. Your role is to ensure that every technical update or automated process is successfully adopted by the broader DDI team and directly contributes to sales productivity and pipeline growth.

Key Responsibilities

· Internal Data Navigation: Act as the subject matter expert on where and how to extract data across fragmented internal systems. You will "connect the dots" between siloed data sources to create a unified view for the business.

· Data-to-Business Translation: Convert complex data outputs into "sales-ready" insights. You will ensure that data signals (IPOs, funding, internal deal history) are translated into clear strategies for AEs and SDEs.

· Process Implementation: Work alongside API/Automation specialists to implement and maintain the data pipeline, focusing specifically on the usability and business logic of the data being delivered.

· Operational Enablement: Serve as the bridge between the technical automation team and Generalist DDI Analysts. You will lead the training and rollout of new data processes, ensuring technical tools are used correctly to support sales.

· Stakeholder Bridging: Act as the primary technical point of contact for customer-facing roles, helping them navigate data tools and ensuring their feedback is reflected in our technical roadmap.

Knowledge, Skills, and Abilities

· Expert Data Navigator: Proven ability to work within complex, large-scale organizations (like SAP) to locate and extract data from diverse and often fragmented sources.

· Business Intelligence & Ops Experience: Strong understanding of the B2B sales cycle, sales operations, and how data impacts seller behavior and pipeline velocity.

· Technical Proficiency: Expertise in SQL and Excel for data extraction and modeling.

· Experience with Python or R to interface with automated data pipelines.

· Familiarity with CRM/Sales tools (e.g., Outreach, SAP CRM) and data vendors (e.g., ZoomInfo, Lusha).

· Training & Communication: Ability to break down technical workflows into simple, actionable instructions for non-technical team members.

· Analytical Problem Solving: Ability to look at "Data Everywhere" and identify the specific signals that will drive revenue.

Education & Qualifications

· Education: Bachelor's or Master's degree in Business, Data Science, Computer Science, or a related field.

· Experience: 5+ years in a Data Analyst or Sales Operations role, preferably within a large enterprise environment.

· Demonstrated experience in a role that requires "connecting the dots" between technical teams and business stakeholders.

· Experience in training or enabling teams on new technical processes.

Foundational Competencies

· The "Bridge" Mindset: Naturally seeks to align technical capabilities with business needs.

· Resourcefulness: A "detective" approach to finding data in complex environments.

· Collaboration: High empathy for customer-facing roles and a drive to make their jobs easier.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 444656 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid