Services Procurement Process and Solution Professional (f/m/d)

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you'll build: Role Overview: We are seeking an experienced and forward-thinking professional to join our Global Procurement Organization as a Services Procurement Process and Solution Professional. In this strategic role, you will work on designing and optimizing the services procurement process—both from a process and technical perspective—while collaborating closely with our internal IT department to implement solutions within our Fieldglass Solutions. Your mission is to ensure seamless process adoption, maximize user enablement, and live SAP's commitment for SAP runs SAP to solve real-world procurement challenges. This is a unique opportunity to enhance compliance, simplify user experience, and become a customer-facing showcase of Fieldglass capabilities. Services Procurement Process Optimization: - Analyze current services procurement processes, concepts, policies and workflows and identify opportunities for simplification, efficiency, and compliance enhancement- Design end-to-end services procurement processes that balance ease-of-use with stringent regulatory and compliance requirements- Document and communicate process requirements to technical teams, ensuring alignment with SAP's procurement strategy and organizational standards- Drive continuous improvement by gathering user feedback and iterating on process design Fieldglass Solution Implementation & Configuration: - Collaborate with out internal IT and Fieldglass product management teams to configure, customize, and implement process improvements within the Fieldglass solution- Translate business process requirements into technical specifications and system configurations- Oversee testing and validation of implemented solutions to ensure they meet functional and compliance requirements- Support system integrations between Fieldglass and other SAP systems (e.g., SAP Ariba, SAP SuccessFactors, ERP systems) User Enablement & Adoption: - Develop comprehensive enablement strategies and materials (training guides, job aids, videos, documentation) to support end-user adoption- Design and deliver training programs targeted to different user personas (requesters, approvers, procurement teams, vendors)- Establish user support mechanisms and feedback loops to drive continuous improvement post-launch- Act as a subject matter expert for Fieldglass services procurement, providing guidance and troubleshooting support- Measure and monitor adoption metrics, identifying and addressing barriers to adoption Customer Showcase & Thought Leadership: - Position SAP as an industry leader by showcasing how we leverage Fieldglass within our own procurement operations- Prepare case studies, demonstrations, and business impact narratives that highlight the effectiveness of our services procurement process- Support customer engagements by sharing best practices, lessons learned, and implementation insights- Contribute to thought leadership content that demonstrates SAP's commitment to using our own solutions Compliance & Governance: - Ensure all process designs and system configurations align with SAP's compliance requirements and corporate governance frameworks- Maintain documentation and governance standards for the services procurement process- Support audit and compliance reviews, ensuring process integrity and adherence to internal controls What you bring: The ideal candidate brings a strong background in services procurement, process optimization, and technology enablement, including: Experience & Expertise: - Proven experience in designing, optimizing, and implementing services or contingent workforce procurement processes across multiple business units or geographies- Hands-on experience with Fieldglass or similar VMS/procurement solutions, with a strong understanding of system capabilities, configuration, and user experience- Technical acumen with the ability to bridge business and IT worlds—comfortable working with technical teams while translating requirements for business stakeholders- Project management experience leading cross-functional implementations, ideally in a large Where you belong: The Technology, Supplier Management & Governance (TSG) team is the engine room of SAP's Global Procurement Organization. We connect policies, processes, systems, and data into a coherent Source-to-Pay (S2P) landscape. Our mission is to keep procurement efficient, compliant, and user-friendly while driving innovation through AI, advanced analytics, and digital transformation. As we transition to NextGen Ariba and implement agentic AI, TSG is where procurement governance meets digital transformation – and where our own technology showcases SAP's innovation to the world. #LI-ABRARAHMADSAP

​

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 450551 | Work Area: Finanzen | Expected Travel: 0 - 10% | Career Status: Berufserfahren | Employment Type: Vollzeit, unbefristet | Additional Locations: #LI-Hybrid

​