Sales Development Representative - Italy

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Sales Development Representative

SAP Concur is a leading provider of integrated travel and expense management solutions. SAP Concur’s easy to-use Web-based and mobile solutions help organisations and their employees control costs and save time. Concur is trusted by thousands of organisations in more than 100 countries and reaches millions of employees worldwide.

What you’ll do

We are looking for a motivated and results-driven Sales Development Representative (SDR) to join our growing team in Italy. In this role, you will be responsible for identifying and qualifying new business opportunities, building relationships with potential customers, and supporting the sales pipeline.

As the first point of contact for many prospects, you will play a key role in generating interest in our products/services and setting the foundation for successful long-term client relationships. This role is ideal for someone who enjoys communicating with people, is proactive in outreach, and thrives in a fast-paced, target-driven environment

More specifically, the role includes:

• Proactively calling into accounts in order to generate appointments for the sales team
• Qualification and nurture of inbound leads through to appointment stage
• Contact data from internal CRM system (Salesforce.com). The candidate will also be expected to research prospective companies to obtain contact details and other basic profile information
• Follow-up on specific marketing campaigns
• Overcome objections and effectively communicate Concur’s value propositions to key decision makers.
• Collate information on prospective clients, even when an appointment is not obtained
• Maintain strong relationships by working closely with sales team
• Achieve monthly accepted appointment targets.
• Operates under supervision with frequent reviews of work.
• Log all calls in CRM (Salesforce.com) and monitor success rates, regular use of sequencing tools such as Outreach and social platforms (LinkedIn Sales Navigator)

What you bring

• Preferred 1-3 years of experience in Sales Development, Inside Sales, Business Development or similar roles in a B2B environment
• curiosity, and the ability to assimilate information quickly in a dynamic, fast‑changing environment.
• Excellent understanding of CRM hygiene and familiarity with tools such as Sales Navigator, and prospecting databases (e.g., ZoomInfo).
• A consultative approach and ability to strongly collaborate with Sales and Marketing
• Fluent in Italian and familiar with good understanding of enterprise‑level organisations in the Italian market
• Sales‑driven mindset: motivated by targets, KPIs, and pipeline creation.
• Excellent understanding of prospecting tools such as sales navigator, SFDC reporting, Outreach, Zoominfo
• A positive, energetic, and results‑oriented attitude, with the willingness to learn and grow within the SAP Concur ecosystem.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 448933 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid