Regional Head (f/m/d) - CoE Car Fleet - LATAM, EMEA & DACH

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

All SAP locations in Germany as for example Walldorf (close to Mannheim/Heidelberg), Hamburg, Berlin, Ratingen (close to Düsseldorf), Eschborn (close to Frankfurt), Gerlingen (close to Stuttgart), Garching (close to München) are possible.

What you'll build

We are seeking a CoE Car Fleet Operations Lead (f/m/d) to join our Global Car Fleet organization within Global Procurement. This role plays a critical part in driving operational excellence, efficiency, and consistency across our global fleet landscape by leading cross-regional operational and tactical initiatives. Acting as a key interface between regional teams, leasing partners, car manufacturers, energy suppliers etc. and internal stakeholders, the Operations Lead ensures seamless collaboration, proactive process improvement, and high-quality service delivery.

• Lead and coordinate cross-regional teams to deliver consistent, high-quality service and operational support across all countries, ensuring global alignment in daily fleet activities.
• Oversee day-to-day global fleet operations, safeguarding service continuity, operational stability, and timely issue resolution.
• Serve as the primary liaison to the Head of CoE Global Car Fleet, ensuring clear communication, effective prioritization, and strategic alignment across initiatives.
• Collaborate closely with leasing partners, car manufacturer, energy suppliers etc. and internal stakeholders (CFOs, MDs, HRDs, Works Councils etc.) to strengthen relationships, resolve operational challenges, and drive continuous improvement.
• Monitor global fleet performance, identify operational risks, and proactively implement improvement or mitigation measures to ensure optimal service delivery.
• Support the development, harmonization, and implementation of global fleet standards, policies, and operational frameworks that enhance consistency and efficiency.
• Lead and contribute to cross-functional initiatives focused on improving efficiency, sustainability, increasing digitalization, and elevating service quality within global fleet management.

What you bring

• A university degree in Business Administration, Supply Chain Management or equivalent professional experience, ideally within a mobility- or fleet-related environment.
• At least 5 years of experience in fleet management, mobility services, supplier management, or related operational roles within an international or multi-regional context.
• At least 3 years of proven people management experience, including the ability to lead, coordinate, and motivate cross-regional teams.
• Strong stakeholder management capabilities with proven experience working with leasing companies, car manufacturers, energy suppliers etc. and internal business partners.
• A solid understanding of fleet-related operational processes, service delivery frameworks, and performance management methodologies.
• Excellent communication and relationship-building skills, with mandatory fluency in German and English, both spoken and written; proficiency in French or Spanish is considered a strong plus.
• A proactive, analytical, and improvement-driven mindset, with the ability to identify opportunities, solve complex issues, and support continuous operational excellence.

Where you belong

The Global Car Fleet organization is part of the Global Procurement organization and manages SAP’s company car fleets in more than 40 countries worldwide. With approximately 33,000 vehicles under management, our mission is to provide SAP employees with the best possible mobility benefits while keeping sustainability at the core of our strategy.

Reporting directly to the Head of CoE Global Car Fleet, and leading a global team of 15 employees, this role contributes to the ongoing development of global standards and best practices. The ideal candidate brings a passion for operational excellence, continuous improvement, and international collaboration, helping the Global Car Fleet team further strengthen its expertise in process optimization, digitalization, and stakeholder management.

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Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 436226 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Management | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

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