Quality Associate as Cloud Scenario tester for Cloud & Lifecycle Management - fixed-term contract

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

ABOUT SAP

As market leader in enterprise application software, SAP helps companies of all sizes and industries run better. From back office to boardroom, warehouse to storefront, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition.

PURPOSE AND OBJECTIVES

Cloud & Lifecycle Management (CLM) is recognized as one of the most essential topics for SAP product success.

CLM Services team is a global organization located in Walldorf and Sofia. We support the CLM development organization with different technical services like Build & Assembly, Cloud System Services, Shipment Support, customer like integration testing, etc.

As a member of CLM Services you are responsible for E2E CLM wide cloud integration scenarios, report and follow-up incidents, give qualified feedback about software quality to development groups. In addition, providing hosts/systems across CLM for different needs like testing, demo and development can be part of your tasks.

We are looking for a Cloud Scenario (Quality-) Associate (f/m) in the CLM Services team. Besides technical background you will learn and build up skills in the context of SAP basis technology. Furthermore, you will receive solid knowledge of the CLM tools (e.g. upgrade, installation).

In our open, communicative team, you will work both independently and collaboratively, take ownership of your responsibilities, and adapt flexibly to changing priorities.

EXPECTATIONS AND TASKS

As cloud scenario tester (f/m), we expect you to

• run complex cloud tests with software in different development stages
• design, author and execute manual and automated test cases (functional, regression, integration tests)
• manage and maintain test environments in cloud infrastructures
• Contribute to test automation and continuous improvement of testing practices
• be dedicated to quality assurance and project execution on strict deadlines
• have experience in team work with dispersed / virtual team members
• have an exceptional degree of customer orientation
• have a sense of commitment and responsibility, and an ability to take the initiative
• have excellent communication skills, problem resolution and reporting skills
• enjoy contact with people inside and outside of CLM and to pass on your knowledge to them
• Become a Topic Owner and Subject Matter expert in the area of CLM Tool testing

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

Required skills

• University degree in a technical field (e.g. computer science, natural sciences, or engineering)

• Excellent English (spoken and written), German is a plus

Preferred skills

• DB and OS knowledge (e.g. SAP HANA and Unix)
• Knowledge about SAP products
• Experience with customer like testing
• First experience with Cloud and Lifecycle Management tools like SUM, SWPM, ….
• Knowledge about SAP Software Lifecycle Management
• High frustration tolerance and persistence when troubleshooting complex, intermittent or hard-to-reproduce issues.
• Analytical mindset, attention to detail and a pragmatic approach to quality
• Experience with containerization and orchestration (Docker, Kubernetes)
• Background in cloud providers (AWS, Azure, GCP) or platform operations
• Knowledge of programming or scripting (Python, Bash, etc.) to support automation and test tooling
• Previous exposure to enterprise-scale SaaS or productized cloud services

WORK EXPERIENCE

University graduate or a year of experience in software development, quality area.

Alternatively, a German dual training in IT with experience in the area above.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 442245 | Work Area: Software-Quality Assurance | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid