Product Expert - SAP Commerce Cloud Automation

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

WHAT YOU'LL BUILD

In this role, you will build and evolve cloud automation capabilities that enable customers to provision, operate, secure, and scale SAP Commerce Cloud in the public cloud. Your work will directly impact platform reliability, operational efficiency, and customer adoption at scale. As a Product Manager in an empowered, cross-functional product team, you will lead outcome-driven discovery and delivery. You will ensure that automation capabilities solve real customer and operational problems while aligning with SAP’s broader cloud platform strategy. You’ll be responsible for delivering outcomes such as:

• Leading problem discovery and prioritization using customer insights, data, and business goals
• Owning outcome-focused roadmaps that balance customer value, feasibility, and long-term platform health
• Partnering closely with engineering and user experience to deliver usable, scalable solutions
• Measuring success through adoption, reliability, and operational impact
• Representing the product in cross-team and platform-level initiatives
• Defining and evolving product vision and strategy for SAP Commerce Cloud Automation
• Supporting go-to-market and enablement efforts with product marketing, customer success, and field teams.
• Defining and evolving product strategy for SAP Commerce Cloud Automation

WHAT YOU BRING

• 12 - 15 years of professional experience in Product Management, with ownership of complex software, SaaS, or platform products
• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent practical experience
• Experience leading product work end-to-end in cross-functional teams, from discovery through delivery and iteration
• Strong understanding of cloud-based and SaaS platforms, sufficient to drive product decisions and collaborate effectively with engineering
• Experience working with distributed or operationally critical systems where reliability, scalability, and security are important
• A data-driven approach to prioritization and measuring product success through outcomes such as adoption and operational efficiency
• Strong communication and stakeholder‑management skills, with the ability to translate complex technical topics into clear product and business narratives
• We welcome experience from adjacent domains such as enterprise SaaS, platform services, or infrastructure-heavy products. Familiarity with SAP Commerce Cloud or similar enterprise platforms is a strong advantage, but not required.

WHERE YOU BELONG

You will join the SAP Commerce Cloud Automation product area, a highly collaborative team focused on enabling reliable and scalable commerce operations through intelligent automation. You will work closely with product, engineering, user experience, and platform partners, with opportunities to learn, grow, and influence platform‑level decisions that impact customers globally.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 443941 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid