Product Expert

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What You’ll Do

Product Ownership & Delivery

• Own, create, prioritise, and maintain the platform backlog & roadmap, focusing on high-priority items and alignment with business owners and the product manager on product strategies
• Balance business needs, technological capability, and market trends for successful Low Code No Code AI tools
• Ensures that all deliveries from the team are compliant and in-line with SAP processes
• Assess technical feasibility of new AI tools demands and ensure alignment with organisational objectives

Collaboration

• Take full responsibility for achievement of the Business goals ensuring AI capabilities.
• Adhere to the standards set by architects, security & other SMEs

Continuous Improvement

• Promote value realization & iterative product learning through use feedback collection
• Proactively self-improve & share expertise with the squad
• Give & receive feedback regularly to improve processes and product

Accountability

• Responsible for delivery of outcome of assigned projects or areas of responsibility
• Collaborates in devising long-term concepts
• May include team lead or supervisory responsibilities
• Internally recognized senior on complex technical and business matters
• Works on large, complex activities, using demonstrated creativity and expertise and applying specialist professional knowledge to deliver high quality results / technical solutions

What You Bring

Qualification & Certifications

• Bachelor's or master's degree in computer science or similar field
• At least 8 years of experiences with the last 5 years in product management
• SAP, AWS, GCP, Azure certifications (desirable)
• Product Owner & Project Management certifications (desirable)
• Experience working in Agile Scrum methodology (SAFe 6) and using Jira tool for feature/user stories and backlog items management.

Functional Expertise

• Familiarity with AI/ML tooling ecosystems (e.g., LLM APIs, prompt playgrounds, RAG pipelines, agent frameworks) and how to abstract their complexity for non-expert users
• Experience with developer experience (DevX) or platform product management — designing intuitive onboarding, self-service workflows, and templated starter kits
• Knowledge of enterprise governance and guardrails, including usage policies, model access controls, cost management, and responsible AI compliance, especially relevant in SAP's context
• Ability to define and track platform adoption metrics such as time-to-first-prototype, active users, use case conversion rate, and user satisfaction
• Understanding of API marketplace or service catalog concepts — curating and exposing AI capabilities (models, connectors, tools) in a discoverable, composable way
• Familiarity with SAP BTP, AI Core, and adjacent SAP technologies to ensure the platform aligns with the existing enterprise technology landscape

Technical Expertise

• Proven experience in product ownership or management within AI/ML platforms or developer tooling
• Strong understanding of LLM orchestration, prompt engineering, RAG, and agentic frameworks — enough to make informed prioritization and trade-off decisions
• Familiarity with SAP BTP ecosystem (AI Core, AI Launchpad, Cloud Foundry) and platform engineering concepts (APIs, microservices, multi-tenancy)
• Working knowledge of security, access control, and responsible AI governance patterns for multi-user platforms
• Experience with agile methodologies and backlog management tools (e.g., Jira)

General Business Expertise

• Excellent stakeholder management and communication skills, with the ability to translate business needs into technical requirements
• Demonstrated ownership, accountability and strategic thinking

Where You Belong

You'll join an international, diverse team of AI developers, engineers, product experts, solution architects and product manager who are passionate about leveraging data to drive innovation. Our team culture emphasizes curiosity, collaboration, and continuous learning - we believe the best insights come from asking the right questions and exploring data from multiple perspectives.

We operate in a flexible, hybrid environment that supports work-life balance while fostering strong team connections. Whether you're collaborating with teammates across different time zones, diving deep into complex datasets, or presenting findings to stakeholders, you'll find a supportive atmosphere that values both analytical rigor and creative problem-solving. Our team encourages experimentation, celebrates data-driven wins, and learns collectively from challenges, creating an environment where your analytical skills can thrive and your career can grow.

#ProductManagerT4PF

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 449055 | Work Area: Solution and Product Management | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid