People & Culture Transformation Expert - Business AI

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you’ll Build

In this role, within Global People & Culture (P&C) Service Delivery organization, you will drive complex, enterprise-wide initiatives with a strong focus on impact, outcomes, and meaningful work.

You will lead strategic HR programs across team, translating business needs and people strategies into scalable, efficient, and future-ready Business AI enabled solutions that directly support SAP’s priorities.

You will be responsible for delivering and steering cross-functional HR projects and programs end to end, driving Business AI agenda and applying strong project and program management expertise to ensure alignment, transparency, and measurable results.

A key focus of the role is owning and advancing the Business AI agenda within P&C Service Delivery, identifying and driving opportunities to automate, optimize, and transform HR services through intelligent technologies and fostering successful collaboration with all partners/stakeholders.

As a trusted expert, you will partner with senior stakeholders, Centers of Expertise, IT, and business leaders to advise on complex HR topics, lead change initiatives, and continuously enhance the employee experience.

By solving complex people, process, and delivery challenges at scale, you will strengthen global P&C capabilities, increase efficiency and service quality, and help shape the future of HR at SAP.

What you bring:

7-10 years min. experience with background in business consulting and HR organizations, ideally on HR and IT project, within a global, complex organization, with the credibility to advise and influence senior stakeholders.

Proven expertise in project and program management, including leading large, cross-functional initiatives and managing scope, risks, dependencies, and outcomes.

Experience in driving digital transformation, Business AI, automation, or technology-enabled improvement initiatives in HR or related functions.

Strong analytical and structured problem-solving skills, combined with a pragmatic, hands-on delivery mindset.

Excellent communication, facilitation, and change management skills, with a collaborative approach and comfort working across cultures and geographies

Where you belong:

You will join the Global P&C Service Delivery team, a diverse and highly collaborative environment focused on partnership, innovation, and continuous improvement.

The team values trust, learning, and shared ownership and offers the opportunity to work on impactful, global initiatives while growing your expertise and shaping the future of HR at SAP.

Your work will directly impact the quality, consistency, and innovation of P&C service delivery by improving processes, introducing best practices on business AI, enabling adoption at scale, with user centric, AI powered process redesign.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 452026 | Work Area: Human Resources | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid