Gen AI Interaction Engineer (UX)

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you'll build:

This role sits at the intersection of AI-driven systems, interaction design, and large-scale experience architecture. As a Gen AI Interaction Engineer Expert (UX), you will define next-generation paradigms for autonomous agents, adaptive workflows, and intelligent interfaces. You’ll partner with senior product, engineering, and AI leaders to shape system behavior, influence data modeling decisions, and ensure scalable, human-centered agentic experiences.

Expectations and tasks

• Define and evolve core interaction paradigms for agentic and AI-driven experiences across surfaces.
• Shape data models and state schemas to align system behavior with user mental models and workflow needs.
• Develop high-fidelity prototypes demonstrating multi-agent orchestration, adaptive UI states, and reasoning transparency.
• Partner with senior leaders in Product, Engineering, and AI to influence roadmaps, architecture, and system constraints.
• Lead discovery, strategy, and alignment sessions across teams to uncover opportunities for agent-based workflows.
• Advance design systems to incorporate agent states, confidence levels, automation modes, and dynamic content patterns.
• Continuously experiment with AI tools to evolve organizational design workflows and prototyping velocity.
• Establish best practices for designing autonomous and semi-autonomous experiences with clarity, control, and trust.

What you bring:

You bring deep expertise in UX engineering, systems thinking, and AI-enhanced design. You are comfortable navigating ambiguity, structuring undefined problem spaces, and establishing frameworks teams can align on. Your hybrid skillset allows you to explore agentic behaviors, model UX-state data, and prototype intelligent interactions that demonstrate strategy, feasibility, and user value.

Your strengths include:

• Principal-level interaction design and system modeling expertise.
• Experience with AI/ML products, agentic workflows, and autonomous UI behaviors.
• Ability to influence data modeling, schema alignment, and information structure to support interaction patterns.
• Advanced proficiency with generative and AI-assisted design tools (Figma, Figma Make, Claude Code, Vercel workflows).
• Ability to drive cross-functional clarity in ambiguous spaces and align teams around experience direction.
• Strong narrative and communication skills, expressing complex system behaviors through prototypes, diagrams, and storytelling.

About You

• 7+ years in UX engineering, interaction design, or hybrid design/engineering leadership roles.
• Strong portfolio demonstrating agentic systems, AI-informed prototypes, and platform-level experience strategy.
• Comfort working in fast-paced environments with ambiguous requirements and evolving AI capabilities.
• Experience shaping data structures, entity relationships, and state models that support complex interactions.
• Ability to guide teams through conceptual, strategic, and technical decision making without over-engineering.

Where you belong:

You will be part of a growing AI and industry expert team dedicated to serving customers across the Kingdom of Saudi Arabia / United Arab Emirates. We are building a collaborative, high‑impact environment that brings together deep AI expertise, strong industry knowledge, and regional understanding to help customers innovate, transform, and lead in their markets.

This team thrives on working together to turn complex business challenges into practical, scalable solutions. You will find an environment that values curiosity, ownership, and continuous learning, where new ideas are encouraged and real‑world impact matters.This is a place for people who enjoy building something new. You will thrive here if you are customer‑centric, motivated by meaningful outcomes, and comfortable navigating ambiguity in a fast‑evolving AI landscape.

About the team

We are a global team of designers, researchers, strategists, and technologists passionate about shaping the future of AI-driven experiences. We collaborate across disciplines, explore new ideas fearlessly, and support one another in pushing both creative and technical boundaries. We value curiosity, inclusivity, and experimentation-believing that breakthrough ideas emerge when diverse perspectives connect.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 450205 | Work Area: Software-User Experience | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid