Finance Associate - Cash Collections

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

PURPOSE AND OBJECTIVES

Cash Collections overarching objective is to strive for positive customer experience resulting in high customer satisfaction and accelerated cash in-flow. We aim to timely collect billed invoices to ensure stable cash inflow and avoid accounts receivables (AR) aging. To do so, we closely collaborate with internal and external stakeholders to align and follow-up on invoices and customer payments, while striving for standardization and automation.

EXPECTATIONS AND TASKS

1. Core Accounts Receivable & Closing Activities

• Support overall cash collection efforts to increase cash flow and meet team KPIs.

• Coordinate and support the offsite delivery of paper-based documents for the Japan market.

• Execute monthly closing activities, including payment clearance, support collector for EHF risk report preparation, and accounting posts for the Japan and Korea markets.

• Manage the end-to-end lifecycle of dispute and IT tickets, from creation and tracking to resolution.

• Ensure the accuracy of financial records through the proper and timely execution of all assigned tasks.

2. Collections & Stakeholder Support:

• Act as a key support partner for front-line Cash Collectors by assisting in the clarification and resolution of internal and external escalations related to open invoices.

• Assist the Market Unit (MU) collections team by communicating and executing defined process steps to ensure effective AR management.

• Proactively collaborate with cross-functional teams and stakeholders to drive process alignment and improvements.

EDUCATION AND QUALIFICATIONS/SKILLS AND COMPETENCIES

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.

• 1-3+ years of experience in Accounts Receivable, Collections, or a related finance/accounting role within a corporate or shared services environment.

• Fluent written and Japanese and business English( Korea is a plus)

• Strong understanding of the Order-to-Cash (O2C) cycle.

• Excellent analytical skills and proficiency in preparing reports (MS Excel).

• Strong communication and interpersonal skills, with a proven ability to manage stakeholders and collaborate across functions.

• High level of accuracy and attention to detail.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 446001 | Work Area: Finance | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid