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Working at SAP

  • Company employees
    107,000

Hiring in

  • Global

Office locations

Join SAP as an Account Executive in the SAP Academy for Customer Success in Chicago. This full-time, 10-month hybrid program blends classroom learning and field sales, offering an exciting pathway to enterprise technology sales.

Requirements

  • Commercial or customer-facing experience with pipeline management and full sales cycle navigation.
  • Strong business acumen, communication skills, and customer-focused problem-solving.
  • Practical experience using AI and automation tools in daily workflows.
  • A degree is not required for this role.

Skills & Responsibilities

  • Sales pipeline management: Generate and qualify opportunities while navigating the full sales cycle in a defined territory.
  • Customer engagement: Build customer relationships, deliver business presentations, and connect solutions to customer outcomes.
  • Solution adoption: Work directly with customers to support live sales cycles, renewals, and account expansion with a mentor.
  • Digital transformation: Develop expertise across business acumen, solution knowledge, and sales strategy.
  • Potential transition routes: People from customer service, retail sales, or business development roles may bring strong communication and relationship-building skills, alongside meeting the general commercial experience requirements.

Job description

Company Description

Job Description

What you'll bring

You have experience in a commercial or customer-facing environment and a drive to grow in enterprise technology sales. You build trust through clear communication, bring emotional intelligence to every interaction, and solve complex problems with a customer-focused mindset.

  • Experience generating and qualifying opportunities, managing a sales pipeline, and navigating the full sales cycle in a defined territory
  • A track record of building customer relationships and delivering business presentations that connect solutions to customer outcomes
  • Strong business acumen — you understand how organisations operate and can identify where technology creates value
  • An ability to absorb new concepts quickly, adapt to changing environments, and apply learning in your work
  • A practical approach to AI — you use automation and AI tools in daily workflows, design effective prompts, prototype solutions, and take responsibility for the quality and accuracy of AI-generated outputs
  • Degree not required for this role.

What you'll build

This is a 10-month program combining classroom learning with live field experience. You are a full-time employee from day one, working toward a direct customer-facing sales role in your local market.

  • Complete the program alternating between classroom phases and field phases alongside your sales team
  • Build expertise across digital transformation, business acumen, solution knowledge, and sales strategy and tools
  • Work directly with customers and support live sales cycles with a Senior Account Executive as your mentor
  • Drive customer value through solution adoption, renewals, and account expansion
  • Develop specialist knowledge in your assigned focus area: finance, human resources, supply chain, customer experience, business transformation, or technology platform
  • Transition into an Account Executive or Solution Sales Executive role in your market on completion

Where you belong

This role sits within the SAP Academy for Customer Success — a global program that develops early-career sales professionals at SAP. You will join the Customer Experience team based in Chicago. The program includes an immersive element: two trips totaling four weeks in San Ramon, California. SAP operates on a hybrid model — three days per week in the office or on-site with customers. Full engagement is expected during intensive program phases, and vacation is not available at those times.

Equal Employment Opportunity (EEO) Statement

Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Qualifications

Additional Information

All your information will be kept confidential according to EEO guidelines.

About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency
SAP believes pay transparency is essential to fostering an honest, supportive, and inclusive culture and is an important part of our commitment to pay equity. The salary range for this position is included in the job posting. The actual compensation offered to the successful candidate will fall within that range and will depend on factors such as education, skills, experience, location, and scope of the role, as determined through the selection process. Where applicable, SAP may also provide variable incentive opportunities and additional benefits, subject to the terms of the relevant plans and policies. Any variable incentive amount is target-based, with actual payouts dependent on company and individual performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.

Apply now
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