Join Rolls-Royce as a Product Support Engineer - Rail based in North Pole, London. In this full-time, permanent depot-based role, you will conduct routine maintenance and repairs on mtu rail products while embracing digitalisation and participating in 24/7 shift working.
Requirements
Required: Coming from an engineering background with an NVQ Level 2 in Engineering or equivalent.
Required: Outstanding safety awareness and the ability to work safely and methodically.
Required: Proficiency in MS Office, particularly Excel, Word, and email.
Preferred: Proactive with good initiative, strong organizational skills, a flexible attitude, and the ability to work well with others.
Skills & Responsibilities
Engineering maintenance: Conduct preventative, scheduled, and corrective maintenance on mtu rail products in accordance with approved manuals and contracts.
Fault finding & repair: Utilize technical drawings and fault finding guides to identify and resolve equipment issues as you develop in the role.
Customer & documentation management: Attend customer meetings to obtain sign-offs and accurately complete documentation and IT system reporting for work carried out.
HSQE & continuous improvement: Actively participate in company HSQE management processes and contribute to ongoing continuous improvement activities and procedures.
Potential transition routes: People from mechanical or electrical technician roles may bring relevant hands-on engineering skills, alongside meeting mandatory safety and technical qualifications.
Job description
Job Description
Product Support Engineer - Rail
Location: North Pole (Depot Based) - London
Full Time, Mon - Fri
Job Description
Job Description
At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.
By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.
The Product Support Engineer will conduct and support, routine maintenance and repairs on mtu rail products to the standard specified in the approved manuals in accordance with the requirements of the contract(s). To embrace digitalisation. As the Product Support Engineer for Rail and you will report to the Supervisor, Site Team Leader or Team Leader role dependant.
What you will be doing:
Perform preventative, scheduled maintenance and/or corrective maintenance activities in accordance with the maintenance schedule, manuals and contract. With further development you may progress to undertake fault finding and repair when required using appropriate technical information (e.g. Technical drawings and fault finding guides).
Actively participate in the ongoing continuous improvement activities for both maintenance and procedures. General new suggestions for improvement.
To conduct planned maintenance tasks in accordance with the operating instructions.
Attend and participate in meetings with the customer where necessary to obtain sign off for work that has been carried out on the customers equipment.
Completion of relevant documentation for all work carried out in order to accurately record activities that are recorded for the company and the customer.
Proactive involvement in the Company’s HSQE management processes.
Maintain cleanliness of the onsite facilities.
Attend local and factory training courses when necessary to ensure skills remain current.
To participate in 24/7 shift working including callout when required
Work as a mobile engineer if required, van will be provided.
Any other related activities reasonably required e.g. to cover work in another depot.
Accurately report parts used during service work as per internal processes to ensure our stock is effectively controlled and accounted for.
Make effective use of IT systems such as Go!Care, C4S, eWeb, Go!Manage, Go, Diasys, Outlook etc
Position Qualifications
From an Engineering background
NVQ Level 2 in Engineering or Equivalent
A self-starter who works safely and methodically
Outstanding safety awareness
· Proficient in MS Office, particularly XLS, Word and email. On the job training will be provided for SAP, MTU Business Portal
Preferred requirements:
Proactive and with good initiative
Strong Organising skills and a flexible attitude
Works well with others
Power Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalisation and electrification, we strive to develop drive and power generation solutions that provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility.
We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide.
Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.
Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.
