Engineering Manager

Job Description

What do we do?

Paddle offers SaaS companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we’re a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It’s faster, safer, cheaper, and, above all, way better.

We’re backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 3000 software sellers in 245 territories globally.

The role:

We’re changing how billing and commerce are thought of for SaaS companies which requires combining both a stable platform and a flexible and discovery-based approach to building out the product. Our people are critical to us, so strong mentoring and personal development skills are key for our Engineering Manager role.

You will lead one of our Product Engineering teams, based within our Payments group. You will own and drive the direction for a defined area within Payments. You will also work side by side the other Engineering Managers and Product Managers within the Payments group to ensure roadmap cohesion and that we’re delivering against the wider mission within Payments.

Each Product Engineering team is made up of a Product Manager, Engineering Manager and between 4 - 6 engineers. The teams are set up with a clear area of product ownership along with goals that give them clarity on who they’re building for and the tools to choose how best to do that. These teams are cross-functional by design, with supporting functions such as Design, Data, InfoSec, Platform and Developer Experience to embed the tools, values and expertise where needed to enable the end-to-end delivery of the team’s roadmap.

Working with our other leaders across Engineering, you'll help guide the department's engineering principles and you'll be involved in technical decisions with your team, ensuring the team is working in the right way and developing your team both personally and professionally.

We believe a strong relationship between Engineering, Product and Design means building a better product for the customer, developing that within and outside your sphere of influence is crucial to our continued success.

What you'll do:

• Own your team’s technical direction, growth and how they work

• Develop your team’s roadmap with your Product Manager and own the delivery to ensure predictable and efficient execution

• Develop your team professionally so they are high-performing and receive continuous feedback

• Help drive Paddle forward as a Product-led company

• Have the autonomy to do what you think is right and change what isn’t working

• Work with your Product Manager and Product Designer to influence Paddle’s business direction

• Be involved in hiring and Paddle’s continued growth

• Manage, mentor and coach a team of highly performing Engineers

We'd love to hear from you if you:

• You have a software development background

• You love developing people and have experience managing high-performing engineering teams

• You’re self-aware and always open to improving and pushing on how you can get better

• You’re passionate about the discovery phase of new features

• You can lead technical discussions with your team

• You're comfortable working with non-technical stakeholders

• You’re proactive and enjoy taking ownership

• You understand the importance of product and design and how great products stem from these relationships

• You have experience within the Payments space, or a desire to become a domain expert

Everyone is welcome at Paddle

At Paddle, we’re committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer, we don’t care if, or where, you studied, what you look like or where you’re from. We’re more interested in your craft, curiosity, passion for learning and what you’ll add to our culture. We encourage you to apply even if you don’t match every part of the job ad, especially if you’re part of an underrepresented group.

Please let us know if there’s anything we can do to better support you through the application process and in the workplace. We will do everything we can to support any accommodations needed. We’re committed to building a diverse team where everyone feels safe to be their authentic self. Let’s grow together.

Why you’ll love working at Paddle

We are a diverse, growing group of Paddlers across the globe who pride ourselves on our transparent, collaborative and respectful culture.

We live and breathe our values, which are:

Exceptional Together

Execute with impact

Better than Yesterday

We offer a full suite of benefits, including attractive salaries, stock options, retirement plans, private healthcare and well-being initiatives.

We are a ‘digital-first’ company, which means you can work remotely, from one of our stylish hubs, or even a bit of both! We offer all team members unlimited holidays and enhanced parental leave. We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.