Join Northern as a Train Cleaning Facilitator at Heaton TrainCare Centre - Newcastle. This full-time, on-site role offers a salary of £34,536 per annum for 35 hours per week, helping to maintain high cleaning standards and support regional train presentation teams.
Requirements
Full, valid UK driving licence held for at least two years (mandatory).
Comfortable travelling regularly between sites and driving a company vehicle.
Strong communication, organisational, and prioritisation skills.
Good understanding of health, safety, and risk assessments (IOSH desirable).
No specific minimum years of experience or degree requirements are stated.
Skills & Responsibilities
Organisation skills: Coordinate the distribution of cleaning equipment and materials between sites to ensure teams have what they need without disruption.
A good understanding of safety: Collaborate with regional facilities teams to maintain up-to-date risk assessments, safety processes, and support accident investigations.
Strong communication skills: Build relationships across teams, keep colleagues informed, and prepare notes and minutes for meetings.
A team-focused approach: Support recruitment activities and promote online training through the company's Learning Management System (LMS).
Potential transition routes: People from facilities, logistics, or operational supervisor roles may bring strong resource management and safety compliance skills, alongside meeting the mandatory driving licence requirement.
Job description
BUSINESS FUNCTION: Engineering
GRADE: Train Presentation Supervisor Shifts
SALARY: £34,536 per annum
ROLE TYPE: On Site
HOURS: 35 per week
A clean, well-presented train makes a difference. It helps create a better experience for our passengers, gives our colleagues a better place to work and keeps our railway moving as it should.
As a Train Presentation Facilitator, you'll help make that happen. Working across the region, you'll support our Train Presentation teams to maintain high cleaning standards, make sure the right equipment and materials are where they're needed, and keep everything running safely and smoothly.
You'll work closely with our Train Presentation Regional Manager and Train Cleaning Supervisors, helping to bring people, resources and sites together. It's a hands-on role where good organisation, clear communication and a focus on doing things properly will make a real difference to the quality of our fleet and the service we provide.
You'll need a full, valid UK driving licence that you have held for at least two years. You should also be comfortable travelling regularly between sites and driving a company vehicle as part of your duties.
Here's where you'll make a difference:
Keeping standards high: Making sure the right cleaning equipment and materials are available across our sites, helping teams maintain consistent standards of train presentation.
Putting safety first: Working with regional facilities teams to make sure health and safety requirements are met, with risk assessments and safety processes kept up to date.
Keeping things moving: Coordinating the distribution of equipment and materials between sites, making sure teams have what they need and work isn't disrupted.
Getting to the bottom of things: Supporting accident investigations when required, as well as preparing notes and minutes for people-related meetings.
Building great teams: Supporting recruitment activity and helping make sure our sites have the people they need to deliver a great service.
Learning and Development: Supporting colleagues with their learning and development by promoting and facilitating online training through the company's Learning Management System (LMS).
About You
You'll be someone who takes pride in getting things right, enjoys working with people and knows how to keep several priorities moving at once.
You'll bring:
A team-focused approach: You're reliable, supportive and enjoy helping people work towards a shared goal.
Strong communication skills: You're comfortable working with different teams, building relationships and keeping people informed and engaged.
A good understanding of safety: You understand the importance of risk assessments, safe working practices and keeping standards up to date. IOSHH desirable
Organisation skills: You can plan ahead, manage resources and keep on top of the details that help operations run smoothly.
The ability to prioritise: You're comfortable balancing competing demands, working under pressure and making sure quality never slips.
A full, valid UK driving licence: You've held it for more than 2 years and you'll be happy travelling between sites across the region to support our teams.
What's in it for you?
At Northern, we don't just value our people - we go the extra mile to support them. Here's a taste of what you can look forward to:
Free Travel: Unlimited free travel for you, your partner, and your dependents on Northern services. Plus up to 75% discount on other networks in the UK and Europe.
Generous Pension Scheme: We top up your contributions by 1.5 times.
Enhanced Family Benefits: We offer 9 months of full pay for maternity leave and 2 weeks for paternity leave.
Cycle to Work Scheme: Save up to 42% on a bike and spread the cost.
Exclusive Discounts: From shopping to wellbeing, Northern Perks has you covered.
Employee Assistance Programme: 24/7 support for family, lifestyle, and more.
Training and Career Development: We offer tailored training to our colleagues and opportunities to gain recognised qualifications. Plus enhanced career pathways no matter what part of the business you're in.
Recognition: We know how important it is to show how much we appreciate our people. That's why we have our Northern Lights and Northern Sparks Awards, recognising and celebrating brilliance every day.
Why Northern?
We're more than just a train operator. We're the heartbeat of the North - connecting communities, creating opportunities, and driving sustainable growth. With 2,650 trains running daily, we're on a mission to improve rail travel and enhance the customer experience while protecting the environment.
Back in 1825, the first passenger train set off in the North of England, beginning a journey that would transform travel across the world. We've recently celebrated 200 years of the modern railway and, as we reflect on that legacy, our focus is now on the future as Great British Rail takes shape. Join us at this pivotal moment in rail history and play your part in our journey.
A Place for Everyone
The best journeys happen when everyone feels welcome on board.
At Northern, we don't just move people from A to B - we're building a team where everyone feels they belong. Our talent team can make reasonable adjustments to the process if that's something you need. We're also a Level 2 Disability Confident employer, so if you meet the minimum criteria for the role, we'll always offer an interview.
We automate parts of our screening process to remove any unconscious bias and to make sure every application is treated fairly. All successful offers will be subject to a DBS check and a medical assessment.
No matter your background, experience, or whether you call it a bap, barm, or cob… there's a place for you here in the railway.