Internal Communications Manager

Job Description

Overview

Job role: Internal Communications Manager

Salary: £52,000 – £56,000 + 10% performance bonus

Working location: Hybrid – 2 days per week in the Milton Keynes office and occasional travel required depending on business needs

Employment type: Full Time, Permanent

Job summary

We’re looking for an Internal Communications Manager who can bring stories to life, strengthen colleague connections and shape how information flows across NHBC. In this role, you’ll lead our core communication channels, partner with teams across the business and act as a trusted advisor to senior leaders. From crafting compelling content to developing new ways for colleagues to engage, you’ll play a key part in building an informed, connected and motivated workforce.

What you’ll be doing

• Owning and delivering our weekly all-colleague newsletter and monthly manager update.
• Acting as an in-house journalist – sourcing stories, creating content and editing contributions.
• Keeping our intranet fresh, relevant and engaging.
• Building strong relationships across NHBC to uncover great stories and share positive news.
• Developing clear, creative and accessible content aligned to our purpose and strategy.
• Advising teams like HR on communications plans, messaging and campaign delivery.
• Supporting internal campaigns, including health and wellbeing and Diversity, Equity & Inclusion.
• Exploring and recommending new channel opportunities, such as Viva Engage.
• Evaluating channel performance and using insights to improve engagement.
• Working closely with Marketing & Communications colleagues to align internal and external activity.
• Providing support during critical events or business interruptions when needed.

What we’re looking for

• Experience in an internal communications role, managing a mix of channels.
• Strong writing skills with the ability to simplify complex topics.
• Confident communicator who can build positive relationships and influence senior leaders.
• Someone both strategic and hands-on, comfortable juggling multiple priorities.
• Highly organised with excellent attention to detail.
• Creative thinker who can bring stories and ideas to life.
• Confident working in a fast-paced environment and meeting tight deadlines.
• Knowledge of tools such as SharePoint and content management systems.
• Bonus points for experience with Viva Engage, financial services or housebuilding or working closely with HR teams.

What we offer

Our benefits package includes:

• 27 days annual leave + bank holidays
• holiday purchase scheme
• enhanced pension scheme (up to 10.5%)
• life assurance
• subsidised private medical insurance
• employee discounts platform
• two days volunteer leave
• enhanced maternity, paternity, adoption leave and pay for all new parents

+ many more!

Who we are

At NHBC, we pride ourselves on being truly unique. No other organisation in our sector matches the range of services and scale we provide. As the market leader, we are recognised as the go-to for new home warranties and insurance. Our team is united by a core purpose: to raise the standards of house building and protect homeowners.

Why you should join us

As a modern, family-friendly employer, we’re in a phase of rapid growth, embracing technology, data and new ways of working. We’re seeking passionate, skilled and driven individuals to join us on this exciting journey.

Once onboard, you’ll have access to fantastic opportunities for personal and career growth. You’ll receive thorough training, continuous development and the chance to earn recognised qualifications and professional memberships to support your journey.

We support flexible working and encourage our colleagues to find a balance that suits them. While we may not be able to accommodate every request, we’re always happy to have a conversation about flexible working arrangements.

Our inclusive culture

We are dedicated to fostering an inclusive culture where everyone feels empowered to bring their authentic selves to work. We firmly believe in the right of all our employees and customers to be treated fairly, with dignity and respect, and free from discrimination. Our active employee networks support colleagues and their allies, providing safe spaces for open conversations and idea-sharing.

#li-hybrid