HR Shared Services Administrator

Job Description

Mott MacDonald

Position location: Glasgow, United Kingdom
Recruiter contact: Steven Johnston

Permenant Full Time position

We’re a global engineering, management, and development consultancy. Our purpose is to improve society by considering social outcomes in everything we do, relentlessly focusing on excellence and digital innovation, transforming our clients’ businesses, our communities and employee opportunities.

A fundamental part of this is respecting each person’s differences and striving to meet their needs.

We are proud to be a one of Glassdoor’s top employers to work for in the UK, as well as being recognised as a Top Inclusive Company in the UK.

Our values: Progress, Respect, Integrity, Drive, Excellence.

About the business unit
Mott MacDonald’s support services are the driving force behind our organisation enabling us to run efficiently and effectively. The team works collaboratively to offer specialist advice, best practice and technology to all areas of our business specifically designed for our global reach.

Overview of role
The HR Shared Services Administrator will be based in our Glasgow city centre office, however will be required to travel to our Preston/Manchester office for business needs (training, team meetings etc). We do not expect this to be more than once every couple of months.

Our office location offers ample opportunity to work alongside other members of our HR community which naturally will maximise your exposure to HR. As part of the HR Shared Services team, you will have exposure to the full scope of an employee’s lifecycle. We are looking to fill this role quickly therefore encourage early applications as interviews will commence as soon as possible. This is an excellent opportunity to take your first step into our HR team at Mott MacDonald.

Responsibilities

• Case Management through the Mott MacDonald MyHR system
• Cases will include requests such as: reference requests, contractual changes, maternity, paternity, shared parental, resignations, new starter, probation etc
• To gain knowledge and understanding of the processes within the HRSS team
• To answer calls into the HRSS team in a timely manner
• To become familiar with the requests that come through to the HRSS inbox and gain an understanding of how to process
• Processing accurate information within multiple HR systems
• Reporting – to complete actions required for monthly / ad-hoc reports such as audit reports, payroll reports, starters/leavers, long service awards
• Provide support when requested for other ad-hoc tasks/projects
• Monthly 1-2-1s through Connect People
• Candidate Specification
• Strong administration background
• Customer experience
• Working in a process driven environment
• Experience of Microsoft packages: teams, excel, word etc
• GDPR knowledge and understanding of data privacy
• Experience in using Service Now/ handling a busy inbox

Candidate Specification

• Strong administration background
• Customer experience
• Working in a process driven environment
• Experience of Microsoft packages: teams, excel, word etc
• GDPR knowledge and understanding of data privacy
• Experience in using Service Now/ handling a busy inbox

Agile working

At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team and personal commitments. We embrace agility, flexibility and trust.

Equality, diversity and inclusion

We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute.