MONY Group • United Kingdom

Senior Delivery Manager

Employment type:  Full time

4 days/week at home

Core hours 10–4

Job Description

Working closely with our CRM Engineering team (MarTech), our Senior Delivery Manager will hold an integral role in the delivery of all of our customer focused projects. Utilising our innovative technology and platforms (GCP and Braze) you will work with team members & colleagues across the business, driving our forward our agile approach!

What your daily life will look like:

  • Work collaboratively with CRM Solutions and CRM Strategy, Product and Tech, Data Engineering and Data Scientists to identify user cases and to clarify needs and requirements
  • Drive prioritisation of multiple stakeholder requests
  • Mentor team on delivering outcomes sustainably
  • Lead Agile practice day to day, including ceremonies while focusing on continuously improving ways of working
  • Build close working relationships with Braze Customer Success Managers, audit upcoming features to find candidates for implementation and ensure adoption is well understood
  • Work with the team to define best practices around using Braze and related ecosystem ​
  • Compile success stories and use these to influence technical and non-technical stakeholders to further adopt Braze
  • Design and streamline processes, using colleague feedback to constantly improve them

What to expect from the interview process:

1. Screening call with Chess (Internal Recruiter), 30 mins

2. Phone interview with Johanna (Hiring Manager), 1 hour

3. Task based interview with Johanna & Team, 90 mins

What do we need from you?

  • Confirmed success understanding user needs and coordinating business requirements gathering and analysis, planning, monitoring execution and tracking resolution of issues
  • An understanding of MarTech, Data and Tech architecture across multiple systems and the application to Customer Journeys
  • Proven success developing positive relationships with cross-functional stakeholders incl. Exec level, with an ability to clearly communicate sophisticated concepts to a technical and non-technical audience
  • Proven success overcoming obstacles and delivering the critical path
  • Experience leading on adoption of Agile standard processes, mentoring teams as required
  • Proven success guiding programmes/initiatives from ambiguous problem space to resolution, identifying relevant participants and ensuring prioritisation and completion

At Moneysupermarket Group, we believe in the strength of diversity and see inclusion as a strategic advantage. Our values guide us in creating a workplace where fairness and equity is a reality for all. We’re committed to minimising systemic bias and creating a level playing field for all candidates.

Contact us for reasonable accommodations in the application process, no need to disclose your disability or condition, just specify your needs. Unsure what to ask for? We can guide you through available accommodations.

We understand that job adverts only say so much and you’re likely to have a lot of questions. If you’d like to know more before applying such as more on hybrid working, salary, our parental leave policy etc, please just let us know, and we’ll be happy to help. You can contact the recruiter for this role, Chess at

We believe that success isn’t solely defined by ticking boxes on a skills checklist. We encourage your application, so we can discover your skills and experience that will help you succeed in this role.

Company benefits

Shared parental leave
Enhanced maternity leave
Enhanced paternity leave
Buy or sell annual leave – the option to buy 5 additional days
Enhanced sick pay
Work from anywhere scheme – 2 weeks a year
Flexible working week
Open to part-time employees
Pension match/increase
L&D budget
Mental health platform access
Financial coaching
Health insurance
Dental coverage
Fully stocked snack cupboard
Open to compressed hours
Adoption leave
Enhanced sick days
Fertility treatment leave
Compassionate leave
Travel insurance
Season ticket loan
Life assurance
Time off in-lieu
Paid anniversary break
Optional unpaid leave
Pregnancy loss leave
Cycle to work scheme
Faith rooms
In office massages
In office catering
Meditation space
Interest free loans
Share options
Annual pay rises
Salary sacrifice
Personal development budgets
Charity donation scheme
Volunteer days
Company wide holidays/offsites
Employee assistance programme
Skilled worker visas
Teambuilding days
Personal development days
Lunch and learns
Employee discounts
Employees are largely happy with their working location freedom
Employees are largely happy with the flexibility in the hours they work
Employees are largely happy with the benefits their company offers
Work-life balance
Employees feel that they can switch off quite easily from work
Role modelling
Employees feel that most people work flexibly
Employees feel they have complete autonomy over getting their work done

Working at MONY Group

Company employees


Gender diversity (male:female)


Office locations

Ewloe, London and Manchester

Hiring Countries

United Kingdom

Awards & Achievements

Most flexible companies

Most flexible companies

Flexa100 2024
Finance & Insurance

Finance & Insurance

Industry awards 2023

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