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Mondelēz International • United Kingdom

Manager, UK Customization

Employment type:  Full time

2 days/week at home

A little flex time

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Job Description

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

Purpose of the Role

The UK/I Customization team is responsible for the development of all co-packing activities for UK and Irish markets. Through a team of 6 direct reports, this role is responsible for delivering co-pack SKU development, driving harmonization across structures, processes & suppliers across all category portfolios and generating / implementing continuous improvement and productivity opportunities across the portfolio.

Main Responsibilities

  • Lead the UK/I Customization team to deliver all co-pack related activities within I2M projects and re-work activity on time & in full, considering time, quality and costs across UK and Irish markets.
  • Proactively manage team resourcing against pipeline and peak activity plans in volatile and fast paced Commercial environment.
  • Act actively as a key partner to commercial stakeholder (sales, Marketing, PPOS) to provide cost effective CoPacking solution to stimulate business growth and enable BIC delivery
  • Swiftly address supply/service issues relating to Customization activity. Understand root cause, identify solutions and implement remedial actions to ensure continuity of supply and prevent reoccurance.
  • Drive continuous improvement of the co-pack display portfolio in collaboration with Packaging Suppliers and Procurement teams to support growth, deliver savings & achieve harmonization targets; as a minimum, maintain existing 80% harmonization level for co-pack display.
  • Drive business understanding of & discipline to Co-pack process & program - work with key stakeholders (PCM, & Co-pack Operations Manager, & Category Planning) to deliver program governance & identify/deliver process improvements.
  • Support the relationship with strategic 3PL co-pack suppliers to ensure best for business solutions (displays & non-displays).
  • Identify & drive productivity initiatives to support delivery of UK/I annual Productivity targets and beyond.
  • Represent Co-pack & CS&L agendas in UK/I i2m core meetings.
  • Coach & support a team of 6 direct reports.
  • Support T2 and T3 packaging development responsibilities, driving BIC offer against business and customer needs.
  • Ensure comprehensive process and documentation compliance to Quality and Audit standards.
  • Temporarily coach and manage in addition Nordics Customization team and projects until full re-organization implementation in Oct ’24 (2 Nordics FTE).

Qualifications : Candidate requirements

  • Project management experience essential to provide support and direction to project management team.
  • Supply Chain / CS&L experience an advantage.
  • Commercial experience / stakeholders management an advantage
  • Packaging technical knowledge an advantage.
  • Line management experience an advantage.

Salary/Job Grade: SG11

More about this role

Work schedule: 100%

The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelēz Europe GmbH, Switzerland .

No Relocation support available

Business Unit Summary

At Mondelez Europe, we are proud, not only of the iconic brands we make, but also of the people who make them. Our delicious products are created in 52 plants across Europe by more than 28,000 passionate people. We are the top maker of chocolate and biscuits and a leading maker of gum and candy. We make sure our powerful global brands and local jewels like Cadbury, Milka and Alpen Gold chocolates, Oreo, belVita, LU and Tuc biscuits get safely into our customers hands—and mouths. Great people and great brands. That’s who we are. Join us on our journey to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type


Customization & Co-packing

Customer Service & Logistics

Company benefits

Open to part-time employees
Open to job sharing
Open to compressed hours
Health insurance
Mental health platform access
Enhanced maternity leave
Enhanced paternity leave
Adoption leave
Shared parental leave
Tax-free childcare
Cycle to work scheme
On-site gym
Faith rooms
Pension match/increase
Salary sacrifice
Life assurance
Annual pay rises
Matched pension contribution
Annual bonus
Company car
Skilled worker visas
Volunteer days
Charity donation scheme
Lunch and learns
Employees are very happy with their working location freedom
Employees are very happy with the flexibility in the hours they work
Employees are largely happy with the benefits their company offers
Work-life balance
Employees feel that they can find the perfect balance of life and work
Role modelling
Employees feel that most people work flexibly
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Employees feel that the diversity is good and there are continued efforts to improve it
Employees feel that the culture supports equity and inclusivity well
Employees enjoy the working environment
Employees feel quite excited about the company mission
Employees are very happy with their salaries and feel that it is well above the market average

Working at Mondelēz International

Company employees


Gender diversity (male:female)


Office locations

Uxbridge, Reading, Wokingham, Crediton, Bournville, Minworth, Sheffield, Chirk, Marlbrook

Hiring Countries



United Kingdom

Awards & Achievements

Most flexible companies

Most flexible companies

Flexa100 2024
Consumer Goods

Consumer Goods

Industry awards 2023

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