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Merlin Entertainments • Surrey-Chessington, KT9 2NE, UK

VIP Host

Employment type:  Part time
Salary:  From £8 per hour
7.5

/10

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Job Description

What you'll bring to the team

Location: Chessington World of Adventures Resort Leatherhead Road Chessington Surrey KT9 2NE

Hours: Fixed term contract to 15th November 2026

Advert closing date: 31st January 2026

Please note we reserve the right to close applications early if we receive a high volume of quality applications. We would therefore recommend that you submit your application as soon as possible.

COME & JOIN BRITAINS WILDEST ADVENTURE!

Are you passionate about creating memorable experiences? Do you thrive in a fast-paced, fun environment? Then we want YOU to be part of our team. Leave the everyday behind and unleash your imagination as you explore a career at Chessington World of Adventures Resort, Britain’s biggest wildlife theme park.

Here at Chessington World of Adventures we are gearing up for our 2026 Season, and we are looking for Events and Experiences Host to join the team!

As an Events and Experiences Host (formerly VIP Host), you will be part of a team dedicated to delivering high-quality events within our conference centre, as well as hosting engaging and interactive on-park experiences such as animal encounters, rides, and behind-the-scenes tours.

We are looking for highly motivated individuals with enthusiasm and energy who place exceptional guest interactions at the heart of everything they do. Strong communication skills are essential, both when working with colleagues and engaging with guests, along with a friendly, positive, and professional approach at all times. As the role often involves hosting high-profile guests, maintaining professionalism and respect throughout every interaction is key.

You must be comfortable working both independently and as part of a team, with the confidence to make decisions and communicate clearly with guests and staff in a fast-paced but enjoyable environment.

The role also involves confidently promoting and selling experiences to guests and, following training on our till systems, completing transactions accurately. For candidates with a full driving licence, the role may include driving our modified Land Rover to help guests explore the Wanyama Reserve, so confidence behind the wheel and a strong focus on safety are essential.

Day to day this role will include:

  • Host engaging and informative animal encounters and behind-the-scenes ride experiences
  • Guide groups around the park on Ultimate Day Out experiences
  • Prepare conference suites for both in-house and external events
  • Promote and upsell experiences to enhance revenue
  • Deliver hotel packages to guests at our on-site hotels

Don’t miss out on the opportunity to be part of one of the UK’s most exciting attractions. Apply now to join our Team and make every day an adventure!

Qualifications & Experience

We need you to come with a positive attitude, enjoy working as part of a team especially in a fast-paced environment, and be able to deliver jaw dropping fun to our Guests!

  • Previous experience in a customer facing role
  • Over 18 years old
  • Full UK Manual Driving License (preferred)

Benefits

  • A competitive hourly rate
  • Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants, and travel
  • 25% discount in our on-site retail shops and restaurants
  • 40% discount on Lego
  • Merlin Magic Pass - 20 free tickets for you, your family, and friends to enjoy all our Merlin Attractions across the world
  • Ongoing training and development opportunities

Pay Range

From GBP £8.00/Hr.

Company benefits

Annual bonus
Buy or sell annual leave
Charity donation scheme
Cycle to work scheme
Employee assistance programme
Employee discounts – 40% LEGO Discount
Enhanced pension match/contribution
Eye Care Support
Family health insurance
Health insurance
Theme park discounts
Lunch and learns
In house training
Further education support
Open to part time work for some roles

Working at Merlin Entertainments

Company employees:

22,000

Gender diversity (m:f:n-b):

0:52:48

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