Guest Experience Host - Education

Job Description

What you'll bring to the team

🌊 Calling All Undersea Explorers! 🌊Are you ready to dive deep, spark curiosity, and help create “fintastic” memories for guests of all ages?

SEA LIFE San Antonio is searching for fun-loving, enthusiastic, people-powered superstars to join our Guest Experience Team!

🌟 About the Role

At SEA LIFE San Antonio, our Guest Experience Team is all about delivering a guest-obsessed culture and helping every visitor make unforgettable memories.

As a Guest Experience Host, you’ll become an underwater guide—leading guests through exciting ocean discoveries and helping them experience something truly amazing inside our aquarium.

In this role, you’ll rotate through a variety of guest experience positions, bringing high energy, strong communication, and excellent presentation skills to every shift. You’ll play a huge part in inspiring repeat visits by delivering the best-in-class guest service, along with impressive product and ocean knowledge. Your mission? To ensure every guest has the most magical, fun, and safe experience possible.

🐟 Your Responsibilities

• Bring tons of enthusiasm and fun energy to every guest interaction

• Embrace a passion for education and the SEA LIFE brand

• Speak confidently and comfortably in front of large groups

• Manage queue lines safely and efficiently while keeping the experience friendly and upbeat

• Stand for extended periods while keeping a positive attitude

🐬 SEA LIFE–Specific Adventures Include

• Delivering fun, engaging talks and interactive animal presentations

• Helping maintain the cleanliness of the aquarium to ensure a safe, sparkling environment

• Sharing your ocean knowledge and teaching guests about conservation in a memorable, exciting way

Qualifications & Experience

About You

• 6 months – 1 year experience working in attractions, entertainment, or customer service-based positions preferred.
• Fun, dynamic, and friendly personality.
• Excellent communication, listening, and motivational skills.
• Able to work in areas with loud noises and confined spaces.
• Self-motivated, able to work independently or as part of a team.
• Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events.

Benefits

About The Benefits

Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization.

• Flexible hours.
• 30% discount in the retail store.
• Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
• Competitive 401K.
• Discounts through the Merlin Marketplace Website – on almost anything you buy online.
• FUN working environment and much more!

About Us

Merlin Entertainments is a global leader in location-based, family entertainment. As one of the world’s largest attraction operators, we create and deliver memorable, immersive brand experiences for our millions of guests. We put all our energy into creating magical memories for our guests. With 67 million visitors every year, that’s a lot of unforgettable moments.

Everyone Matters at Merlin

We want to ensure that everyone can perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion.

🌟 If you're ready to create magical moments, inspire ocean lovers, and dive into an unforgettable job—SEA LIFE San Antonio is calling your name! 🌊

Pay Range

USD $12.50/Hr.