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Merlin Entertainments โ€ข Concord, NC, US

Guest Experience Host

Employment type:ย  Part time
Salary:ย  From $13 per hour
8.6

/10

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Job Description

What you'll bring to the team

๐ŸŒŠ Dive Into the Fun at SEA LIFE Charlotte! ๐ŸŒŠ

Guest Experience Hosts (Part-Time)

Do you love making people smile? Ready to turn magical moments into daily adventures? Come join Team Merlin, where fun isnโ€™t just part of the jobโ€ฆ it is the job!

As a Guest Experience Host, youโ€™ll bring the magic to life across the aquarium โ€” from greeting guests at Admissions to adding sparkle in Retail, Events, Birthdays, Food & Beverage, and more! Every shift is a chance to create unforgettable memories in a playful, safe, and exciting environment.

โœจ What Youโ€™ll Do:

  • Spread joy, energy, and big Merlin smiles

  • Make meaningful connections with guests of all ages

  • Keep areas looking great and ready for adventure

  • Help manage lines safely while keeping the fun alive

  • Follow opening, closing, and safety procedures

  • Deliver top-tier service with a splash of magic

Qualifications & Experience

About You

  • 6 months โ€“ 1 year experience working in attractions, entertainment, or customer service-based positions preferred.
  • Fun, dynamic, and friendly personality.
  • Excellent communication, listening, and motivational skills.
  • Able to work in areas with loud noises and confined spaces.
  • Self-motivated, able to work independently or as part of a team.
  • Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events.

Benefits

About The Benefits

Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization.

  • Flexible hours.
  • 30% discount in the retail store.
  • Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
  • Competitive 401K.
  • Discounts through the Merlin Marketplace Website โ€“ on almost anything you buy online.
  • FUN working environment and much more!

About Us

Merlin Entertainments is a global leader in location-based, family entertainment. As one of the worldโ€™s largest attraction operators, we create and deliver memorable, immersive brand experiences for our millions of guests. We put all our energy into creating magical memories for our guests. With 67 million visitors every year, thatโ€™s a lot of unforgettable moments.

Everyone Matters at Merlin.

We want to ensure that everyone can perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion.

๐Ÿงœโ€โ™‚๏ธ Make waves. Make memories. Apply today! ๐ŸŒŸ

Pay Range

USD $13.00/Hr.

Company benefits

Annual bonus
Buy or sell annual leave
Charity donation scheme
Cycle to work scheme
Employee assistance programme
Employee discounts โ€“ 40% LEGO Discount
Enhanced pension match/contribution
Eye Care Support
Family health insurance
Health insurance
Theme park discounts
Lunch and learns
In house training
Further education support
Open to part time work for some roles

Working at Merlin Entertainments

Company employees:

22,000

Gender diversity (m:f:n-b):

0:52:48

Hiring in countries

Australia

Belgium

Canada

Denmark

Germany

Iceland

Italy

Netherlands

United Kingdom

United States

Office Locations

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