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Merlin Entertainments • East Rutherford, 7073, US

Guest Experience Host - SEA LIFE New Jersey

8.8

/10

Transparency ranking
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Job Description

What you'll bring to the team

🐠 Guest Experience Host

Build yourself a more exciting future!

Dive into a role where no two days are the same. At SEA LIFE New Jersey, our Guest Experience Hosts are the heart of the attraction — bringing energy, enthusiasm, and unforgettable moments to every guest who walks through our doors.

If you’re outgoing, love working with people, and thrive in a fun, fast-paced environment, this is your chance to be part of something amazing.

Qualifications & Experience

🌟 About the Role

Our Hosts help drive repeat visits by delivering exceptional guest service, maintaining a welcoming atmosphere, and sharing engaging product knowledge. Every interaction is an opportunity to create magical, memorable experiences.

You’ll:

  • ✔ Deliver outstanding guest experiences
  • ✔ Engage with guests in a friendly and enthusiastic manner
  • ✔ Share knowledge about exhibits and experiences
  • ✔ Maintain presentation and cleanliness standards
  • ✔ Support daily attraction operations
  • ✔ Help create a fun, safe, and welcoming environment

😊 About You

We’re looking for someone who is:

  • ✔ Fun, friendly, and full of positive energy
  • ✔ Comfortable interacting with guests of all ages
  • ✔ Passionate about customer service
  • ✔ A strong communicator and team player
  • ✔ Able to work a variety of shifts

Benefits

🌟 Why You’ll Love Working Here

At Merlin Entertainments, we create joyful experiences that unite and inspire guests from every walk of life. When you join our team, you become part of a company that values fun, teamwork, growth, and belonging.

Our Core Values

💙 We Care – We go above and beyond for guests and each other🎯 Own Your Craft – We constantly grow and improve🚀 Drive & Discover – We bring energy and curiosity to everything🤝 Go Together – We succeed through collaboration🎉 Enjoy the Ride – We bring positivity and fun to our work

Pay Range

USD $16.50/Hr.

Company benefits

Annual bonus
Buy or sell annual leave
Charity donation scheme
Cycle to work scheme
Employee assistance programme
Employee discounts – 40% LEGO Discount
Enhanced pension match/contribution
Eye Care Support
Family health insurance
Health insurance
Theme park discounts
Lunch and learns
In house training
Further education support
Open to part time work for some roles

Working at Merlin Entertainments

Company employees:

22,000

Gender diversity (m:f:n-b):

0:52:48

Hiring in countries

Australia

Canada

Denmark

Germany

Iceland

Italy

Netherlands

United Kingdom

United States

Office Locations

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