Retail Assistant

Job Description

What you'll bring to the team

Retail Assistant

Location: LEGOLAND Discovery Centre Manchester Barton Square The Trafford Centre Manchester, Greater Manchester M17 8AS

Hours: Rotational shifts with the earliest start being 8am, and the latest finish being 8pm. Part time role (with opportunities to pick up more shifts across the summer holidays)

Contract Type: Seasonal / fixed end date

Just imagine inspiring the builders of tomorrow.

This is what we do every day. Our 31,000+ awesome colleagues create and play together to spark the imaginations of children and LEGO® fans of all ages, all around the world. Just imagine being part of this – playing with ideas, creating magical experiences, and learning while growing and building your dream career.

At LEGO®, we don’t just sell products — we create unforgettable experiences. As a Retail Host, you’ll be at the heart of the store, delivering joy, excitement, and inspiration to every guest who walks through our doors.

If you love creating moments that matter, connecting with people, and working in a vibrant, playful environment — this is your chance to build something amazing.

Core Responsibilities

Create unforgettable first impressionsBe the friendly face of LEGO® — welcoming every guest with energy, warmth, and genuine enthusiasm. You’ll set the tone for an exceptional in-store experience from the moment they arrive.

Keep the magic alive on the shop floorHelp maintain a clean, safe, and visually inspiring store environment. From eye-catching displays to spotless surroundings, you’ll make sure everything reflects the creativity and quality of the LEGO® brand.

Be a stockroom superheroSupport the smooth running of our stockroom operations — receiving deliveries, organising products, and keeping everything running safely and efficiently behind the scenes.

Solve problems with a smileHelp guests with queries or concerns, always aiming to turn challenges into positive experiences. And when needed, you’ll partner with the Duty Manager to find the best solution.

Engage, connect, and inspireBuild genuine connections with guests, bringing the LEGO® experience to life through conversation and play. You’ll also promote and encourage participation in our LEGO® loyalty programme.

Qualifications & Experience

• A natural people-person with a positive, can-do attitude
• Passionate about delivering great customer experiences
• A team player who brings energy and enthusiasm every day
• Comfortable in a fast-paced, hands-on retail environment
• Detail-oriented with pride in maintaining high standards
• A fun, creative and inclusive environment
• The chance to make a real impact on guest experiences
• Being part of a globally loved brand
• Opportunities to learn, grow and develop

Benefits

Build your career brick by brick at the LEGO Group.

Ready to build your career with us? Apply today and help us inspire the builders of tomorrow.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

Workplace - Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children’s Rights. Just imagine building your dream career. Then make it real. Join the LEGO® team today. Merlin Entertainments are facilitating the LEGO Group’s recruitment process for this role as part of a transitional service agreement with the LEGO Group.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

Pay Range

GBP £12.81/Hr.