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Merlin • Columbus, OH, US

Retail, Admissions, F&B Host

Employment type:  Full time
9

/10

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Job Description

What you'll bring to the team

About the Role

Join the fun at LEGOLAND Discovery Center Columbus!

Do you have the magic to make people smile? Love creating fun, memorable moments for others? Then come be part of our awesome team as a Guest Experience Host!

In this role, you’ll bring the fun to life by supporting Admissions, Food & Beverage, and Retail—helping guests kick off their adventure, grab tasty treats, and find the perfect LEGO souvenir. Every day is different, fast-paced, and full of opportunities to make someone’s day!

What You’ll Do

  • Welcome guests with energy, enthusiasm, and a big smile
  • Help guests purchase tickets, food, and LEGO goodies
  • Keep lines moving while making the wait fun and engaging
  • Serve food and drinks while maintaining high quality and cleanliness
  • Keep retail areas stocked, organized, and exciting
  • Create a safe, clean, and magical environment for all guests

Qualifications & Experience

  • 6 months experience or more working in attractions, entertainment, or customer service-based positions preferred.
  • Fun, dynamic, and friendly personality.
  • Excellent communication, listening, and motivational skills.
  • Able to work in areas with loud noises and confined spaces.
  • Self-motivated, able to work independently or as part of a team.
  • Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events.

Benefits

About The Benefits

Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization.

  • Flexible hours.
  • 30% discount in the retail store.
  • Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
  • Competitive 401K.
  • Discounts through the Merlin Marketplace Website – on almost anything you buy online.
  • FUN working environment and much more!

About Us

Merlin Entertainments is a global leader in location-based, family entertainment. As one of the world’s largest attraction operators, we create and deliver memorable, immersive brand experiences for our millions of guests. We put all our energy into creating magical memories for our guests. With 67 million visitors every year, that’s a lot of unforgettable moments.

Everyone Matters at Merlin.

We want to ensure that everyone can perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion.

If you’re ready to make memories, build smiles, and have a blast while working, apply now and start your Merlin adventure today! 🌍💛

Pay Range

From USD $14.25/Hr.

Company benefits

Annual bonus
Buy or sell annual leave
Charity donation scheme
Cycle to work scheme
Employee assistance programme
Employee discounts – 40% LEGO Discount
Enhanced pension match/contribution
Eye Care Support
Family health insurance
Health insurance
Theme park discounts
Lunch and learns
In house training
Further education support
Open to part time work for some roles

Working at Merlin

Company employees:

22,000

Gender diversity (m:f):

52:48

Hiring in countries

Australia

Belgium

Denmark

Germany

Iceland

Italy

Netherlands

United Kingdom

United States

Office Locations

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