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Merlin

Medic - PT

Salary:  $19 per hour
Location:  Winter Haven, 33884, US
Location flexibility:  3 office days / week – HQ/Office-based roles. (On-site roles are fixed to a location.)
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Job Description

What you'll bring to the team

Medic / EMT

Make a difference where the fun happens!

We’re looking for a compassionate, energetic, and highly skilled Medic / EMT to join our team and help keep our guests and team members safe. In this role, you’ll provide emergency medical care throughout the park while working alongside a dynamic team of medical, safety, security, fire, and law-enforcement professionals.

This is an ideal opportunity for an EMT or Paramedic who thrives in a fast-paced environment, enjoys working with people and children, and takes pride in delivering exceptional patient care.

Qualifications & Experience

What You’ll Do

  • Provide basic life support, emergency medical care, examination, and screening to park guests and team members in accordance with applicable laws, regulations, company policies, and Medical Director protocols.
  • Respond quickly and safely to medical emergencies throughout the park, including guest areas, back-of-house locations, and hotel facilities.
  • Assess, triage, and prioritize patients based on the severity of their condition.
  • Safely lift, move, restrain, and transport patients using stretchers and other medical equipment.
  • Operate medical carts to and from emergency and non-emergency scenes while maintaining the highest standards of safety.
  • Coordinate patient care with fire, police, security, and other emergency personnel.
  • Assist with ride evacuations and support the security team when necessary.
  • Administer or assist with urinalysis (UA) and audiometric testing.
  • Maintain accurate inventories of medical and health-services supplies.
  • Complete patient care records, workers’ compensation documentation, activity reports, and injury reports accurately, legibly, and on time.
  • Assist with facility inspections, safety audits, and other health and safety initiatives.
  • Stay current with medical practices, regulations, protocols, and industry knowledge through training, workshops, and professional development.
  • Protect patient privacy and confidential medical information at all times.
  • Perform all responsibilities in a safe, courteous, compassionate, and professional manner.

What We’re Looking For

You’re someone who can remain calm under pressure, communicate confidently, and provide excellent care while creating a positive experience for patients and families.

Required:

  • Minimum 1 year of experience in health services.
  • Graduate of a state-accredited or recognized EMT/Paramedic program.
  • Current Florida EMT or Paramedic license/certification in good standing.
  • Basic Life Support (BLS) for Healthcare Providers certification.
  • High School Diploma or GED.
  • Valid driver’s license and safe driving record.
  • Strong verbal and written communication skills.
  • Excellent customer service skills.
  • Computer proficiency, including Microsoft Office.
  • Ability to work independently while collaborating effectively with other emergency and park personnel.

Highly Desirable:

  • Pediatric, emergency room, or theme park medical experience.
  • Advanced Cardiovascular Life Support (ACLS).
  • Pediatric Advanced Life Support (PALS).
  • Heartsaver® Pediatric First Aid.
  • Pre-Hospital Trauma Life Support (PHTLS).
  • Emergency Nursing Pediatric Course (ENPC).
  • Pediatric Emergency Assessment, Recognition and Stabilization (PEARS).
  • Knowledge of OSHA, hazard communication, and safety training practices.

Registered Nurses and/or Licensed Practical Nurses must also maintain at least a current Florida EMT license.

The Environment

This isn’t a typical medical setting. You’ll work throughout a busy park environment, responding to calls wherever they occur and interacting with guests and team members from all walks of life.

The role includes working both indoors and outdoors in changing conditions, including:

  • Temperatures exceeding 95°F with high humidity.
  • Rain and other inclement weather.
  • Wet and humid environments.
  • A variety of floor surfaces and park locations.
  • Extended periods of standing and walking.

You must be physically capable of moving rapidly throughout the park, back-of-house areas, and hotel facilities in response to medical calls. The position also requires the ability to lift and move patients and loaded stretchers safely.

What It Takes to Succeed

The ideal candidate is:

  • Compassionate — You genuinely care about helping people.
  • Calm under pressure — You can assess situations quickly and make sound decisions.
  • Guest-focused — You understand that excellent medical care and excellent customer service go hand in hand.
  • Energetic — You’re comfortable being active and moving throughout a large park.
  • A team player — You work seamlessly with medical, security, fire, police, and other emergency personnel.
  • Adaptable — You can handle changing conditions, multiple priorities, and unexpected situations.
  • Great with children and families — You bring a friendly, reassuring presence to what can sometimes be a stressful experience.

Schedule & Availability

This position supports park operations 7 days a week, up to 365 days a year, with park hours that may range from 8:00 AM to 10:00 PM.

Candidates must be available to work:

  • At least 4 days per month during park operating hours
  • At least 2 weekend days per month
  • A total of 6 days per month
  • Flexible shifts, including evenings, weekends, and holidays

Attendance is an essential function of this position.

Safety & Professionalism

Safety is at the heart of everything we do. You’ll be expected to follow all applicable laws, company policies, health and safety procedures, and safe working practices. You must only operate equipment for which you have been properly trained and must promptly report incidents and cooperate with investigations when necessary.

Patient well-being, confidentiality, safety, and professionalism must remain a priority in every interaction.

Join the Team

If you’re an experienced EMT or Paramedic who loves helping people, enjoys working with children and families, and wants a role where no two days are exactly alike, we’d love to hear from you.

Bring your medical expertise, energy, and compassion to an environment where you can make a real difference every da

Benefits

Pay Range

USD $19.00/Hr.

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Working at Merlin

3 office days / week – HQ/Office-based roles. (On-site roles are fixed to a location.)

A little flex time – varies by role

Company employees:

22,000

Gender diversity (m:f):

52:48

Hiring in countries

Company benefits

Annual bonus
Buy or sell annual leave
Charity donation scheme
Cycle to work scheme
Employee assistance programme
Employee discounts – 40% LEGO Discount
Enhanced pension match/contribution
Eye Care Support
Family health insurance
Health insurance
Theme park discounts
Lunch and learns
In house training
Further education support
Open to part time work for some roles
Open to part-time employees
Mental health first aiders
Mentoring
Learning platform
Collaboration spaces
Modern office
Private booths
Employee recognition scheme
Volunteer days
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