Fright Night First Aid Responder

What you'll bring to the team

First Aid Responder - Fright Nights

Location: Thorpe Park, Chertsey, KT16 8PN

Hours: Full time, fully flexible.

Contract Type: Seasonal

Here at the UK's Most Thrilling Theme Park, we're gearing up to celebrate 25 Years of Fear, as Fright Nights returns! We are recruiting for First Aid Responders to join our team in delivering our award-winning theme park scare event!

Our First Aid Responders are the first point of contact for staff and guest injuries and illnesses - and so you'll be ready to assist in emergency first aid situations, whilst upholding the highest standards of care. The health and safety of our guests and employees is our number one priority, and so whether within our dedicated First Aid Centre or across the theme park, you'll ensure excellent standards whilst taking both a customer and employee focused approach to work. Working alongside all departments, this is an exciting opportunity to join the Thorpe Park team!

What you'll be doing...

In this role, you will be will be responsible for ensuring the delivery of high-quality care and effective first aid to both staff and guests on a day-to-day basis.

• Treating and assessing patients within your scope of practice alongside Thorpe Park policies and procedures.
• Accurately completing all documentation relating to patients, equipment and near misses in accordance with policies and procedures, whilst ensuring patient confidentiality is always maintained.
• Actively participate in personal and environmental cleaning routines to ensure infection prevention and control standards are adhered to, alongside completing regular Kit Checks and First Aid Centre Deep Cleans.
• Conducting company medicals for Ride Operators in line with Occupational Health policies.
• Achieve and maintain competence in all relevant skills and knowledge and actively strive to upkeep and grow your skillset, whilst also undertaking and completing all required in-house training and maintaining competency.
• Maintaining a strong presence on park and performming any other duties that may reasonably be requested of you in line with your skills, training and qualifications.

Qualifications & Experience

• All Candidates must hold a FREC3 qualification or above.
• Due to nature of the role and working hours, applicants must be 18 years old or over.
• Successful applicants will have had experience of delivering First Aid to both adults and children, as well as experience of working effectively as part of a team.
• Experience of working within theme park, events or pre-hospital environment is desired, along with experience in minor injuries and illnesses.

• Excellent interpersonal skills and able to communicate effectively at all levels, along with the ability to deal with sensitive, unpredictable, and emotionally challenging and diverse clinical situations.
• Physically able to meet the demands of a First Aid Responder.
• Ability to deliver a high-quality patient experience and consistently ensure customer satisfaction, whilst remaining calm under pressure and in challenging situations.
• The ability to work on your own initiative, as part of a team and under direction from your Line Manager.
• Able to complete paperwork to exacting standards, and to prioritise your work schedule to make the best use of time and resources.

Benefits

• Pay from £13.21 per hour.

• 40% discount off LEGO® sets and products on the online LEGO Store!

• Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!

• 25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you’re using your Magic Pass to visit!)

• Staff discount codes for Merlin Annual Passes to gift to loved ones!

• Pro rata holiday allowance based on 28 days full time equivalent

• Private pension scheme

• Life assurance scheme

• Employee assistance programme

• Access to Perks at Work which 30,000+ national & local employee discounts

• Ongoing training & development

About Merlin

A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.

Pay Range

From GBP £13.21/Hr.