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Merlin

Guest Experience Lead: Bubble Planet

Location:Β  Bloomington, MN, US
Location flexibility:Β  3 office days / week – HQ/Office-based roles. (On-site roles are fixed to a location.)
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Merlin

Guest Experience Lead: Bubble Planet

Bloomington, US

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Job Description

What you'll bring to the team

Guest Experience Lead - Bubble Planet Minnesota

Bubble Planet is an exciting new immersive attraction from the same team at SEA LIFE Minnesota, designed to spark wonder and create unforgettable memories for guests of all ages. Join our team and help bring this one-of-a-kind, interactive experience to life for families exploring a world of bubbles, color, and imagination!

πŸ’₯ What You’ll Do:

  • Help support the Bubble Planet team during daily operations
  • Keep lines moving and guest energy positive
  • Jump in to help guests and teammates whenever needed
  • Learn leadership skills through coaching and hands-on experience
  • Help train and motivate team members
  • Support a fun, safe, and welcoming environment for families
  • Work closely with supervisors and other attraction teams throughout the day

Qualifications & Experience

🎯 What We’re Looking For:

  • Are outgoing, positive, and confident talking to people
  • Can stay calm in busy situations
  • Enjoy helping and encouraging others
  • Have experience in customer service, retail, food service, entertainment, or attractions
Apply
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Want to grow into leadership
  • Available weekends + holidays (required)
  • ⭐ Previous leadership and training experience!

    Benefits

    πŸŽ‰ Benefits of Joining Merlin Entertainments! πŸŽ‰

    🎒 Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. πŸŽ‘πŸ† Recognition Programs and Rewards: Celebrate your achievements and hard work!πŸ’Ό 401(k) Program: Save for the future with company matching contributions.πŸ“š Tuition Reimbursement Programs: Get support for further education and career growth.πŸš€ Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!

    Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨

    Pay Range

    USD $18.50/Hr.

    Working at Merlin

    3 office days / week – HQ/Office-based roles. (On-site roles are fixed to a location.)

    A little flex time – varies by role

    Company employees:

    22,000

    Gender diversity (m:f):

    52:48

    Hiring in countries

    Australia

    Belgium

    Canada

    Denmark

    Iceland

    Italy

    Netherlands

    United Kingdom

    United States

    Office Locations

    Company benefits

    Annual bonus
    Buy or sell annual leave
    Charity donation scheme
    Cycle to work scheme
    Employee assistance programme
    Employee discounts – 40% LEGO Discount
    Enhanced pension match/contribution
    Eye Care Support
    Family health insurance
    Health insurance
    Theme park discounts – free tickets to our attractions globally
    Lunch and learns
    In house training
    Further education support
    Open to part time work for some roles
    Open to part-time employees
    Mental health first aiders
    Mentoring
    Learning platform
    Collaboration spaces
    Modern office
    Private booths
    Employee recognition scheme
    Volunteer days
    On-site shower
    Fully stocked snack cupboard