Global E-Commerce & Sales Performance Business Analyst - M/F/X

Job Description:

Location: Based at our global headquarters in Aimargues, located just 30 minutes from the city of Montpellier. Our campus offers direct access to major European hubs while letting you enjoy 300 days of sunshine a year!
Segment: Royal Canin
Contract Type: Permanent (CDI)

With E-Commerce set to represent a major piece of all Petfood sales in the near future, Royal Canin is embedding its business in a truly omnichannel landscape. As our Global E-Commerce & Demand Performance Business Analyst, you will stand at the very heart of this transformation with influence and impact. Your mission will be to harmonize performance reporting across 4 global regions, translate complex data into strategic business insights for top executives, and dedicate 30% of your scope to fueling broader commercial and demand growth.

What are we looking for?

• You bring 5+ years of experience the in Sales, Marketing, or Retail industry, with a proven track record in regional or global Business Analyst roles, ideally centered around E-Commerce.

• You are highly analytical with a 'data-first' mindset, holding a degree in Marketing, Sales, Finance, or a related field, and you possess a strong passion for numbers and strategic data analysis.

• You are an outstanding communicator and natural influencer who thrives in a highly autonomous role, capable of guiding regional teams and driving change in a complex global environment.

• You are fluent in English and possess excellent project management skills with the ability to step back, view the big picture, and maintain strong business acumen in a matrixed environment.

Nice-to-have:

• Experience in Sales Operations or financial planning.

• Familiarity with data visualization tools (e.g., PowerBI, Tableau).

What would be your key responsibilities?

• Orchestrate Global E-Commerce Performance Reporting: You will analyze the current performance measurement processes, benchmark against external best practices, and lead the collection, analysis, and visualization of E-commerce data across 4 global regions. This will involve mapping performance by region, market, channel (e.g., pureplay specialists, marketplaces, quick commerce), and customer.

• Drive Strategic E-Commerce Initiatives & Data Alignment: In partnership with the Data & Analytics (D&A) team, you will co-design the global E-commerce analytics strategy, develop short- and long-term Key Performance Indicator (KPI) roadmaps, and improve core business processes (such as Sales & Operations Planning) to better capture E-commerce opportunities.

• Deliver Executive Insights & Market Intelligence: You will design high-impact quarterly E-commerce reports for top management, lead quarterly regional alignment calls, collaborate with the Consumer & Market Insights (CMI) team to analyze online market share, and provide tailored performance analyses for priority product portfolios.

• Lead Demand Analysis & Act as a Business Consultant: You will own the retail performance dashboards across the Healthy Pets and Veterinary portfolios, manage cross-functional projects (such as portfolio health and innovation tracking), and act as a trusted internal consultant and subject matter expert for regional and local teams.

What can you expect from Mars?

• At Mars, we believe in a relationship of mutual trust, dignity and respect between our company and Associates that is more meaningful than the standard employer/employee relationship.

• As Associates, we can expect to be respected, supported and valued as individuals, to be treated fairly and equitably.

• The opportunity to learn and develop, taking charge of your own career across Mars.

• You will work in a multicultural environment (more than 40 nationalities) and where your dog will be welcomed by more than 100 other Associates’ dogs at the office!

• You will work in a unique campus, which gathers more than 800 Associates working for: the international HQ, the French subsidiary, two laboratories, a kennel and a cattery with more than 200 cats & dogs, and finally the most important factory of the Royal Canin group

• A unique and ideal work environment to become the leader in health through nutrition for cats and dogs!