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Mars

Welcome Center Associate

Columbia, South Carolina
On-site
Competitive salary and benefits package including bonus
View company profileApply now

Join Mars Petcare in Columbia, South Carolina as a Welcome Center Associate. This operational role involves coordinating drivers, freight, and shipping documentation on a 12-hour rotating day shift. Candidates must have a High School Diploma or GED and strong communication skills.

Requirements

  • High School Diploma or GED required.
  • Strong verbal and written communication skills.
  • Basic computer skills.
  • 1 year of manufacturing experience preferred but not required.
  • Physical ability to lift 50 lbs repetitively, stand for long periods, work at elevated heights, and wear required PPE.

Skills & Responsibilities

  • Communication skills: Coordinate drivers, equipment, yard moves, and freight while working closely with Planners, Taskers, Shift Leaders, and drivers.
  • Administrative skills: Ensure accurate and timely completion of shipping and receiving documents, logs, and data entry in compliance with regulations.
  • Operational coordination: Facilitate outbound loading and inbound offloading by sequencing and determining best load locations.
  • Compliance knowledge: Comply with international shipping and customs regulations.
  • Potential transition routes: People from administrative, logistics, or warehouse roles may bring transferable organizational and communication skills, alongside meeting the physical and educational requirements.

Job description

Job Description:

Job Description

The Welcome Center Associates supports the operational process, ensuring the packing lines are kept running to help the site achieve targets, ultimately ensuring our customers’ requirements are fully met.

What are we looking for?

Shift: Days (12-Hour Rotating Shifts)

Location: Mars Petcare (Columbia, South Carolina)

Education and Skills

  • High School Diploma/GED
  • Strong verbal and written communication skills
  • Basic computer skills
  • Passion to work and learn in a manufacturing environment.
  • 1 year of manufacturing experience preferred but not required.

Physical Requirements

  • Must be capable of working at elevated heights.
  • Must be able to lift 50 lbs repetitively.
  • Must not be unusually sensitive to chemicals (contact lenses not recommended).
  • Vision correctable to 20/20.
  • Must be able to stand on feet for long periods.
  • Standing on a concrete floor
  • Wearing proper personal protective equipment (hair net, bump cap, ear plugs, safety shoes, and uniform)
  • Bending, stooping, twisting, turning, standing for extended time periods, reaching, and climbing stairs.
  • Must be able to adapt to temperature and environmental extremes such as hot to cold, dust, dirt, and chemicals.
  • Forklift assignments require OSHA certification and getting on and off frequently.
  • Able to work with minimal supervision.

What will be your key responsibilities?

  • Works closely with Planners, Taskers, Shift Leaders, and Over the
    Road drivers to achieve and maintain high service levels
  • Coordinate driver, equipment, yard moves, and freight
  • Delegating work to Yard Spotters if or when needed
  • Ensure that all shipping and receiving documents and functions are
    completed accurately and on time
  • Facilitate ease of outbound loading / inbound offloading by
    sequencing and determining best loud out / in locations
  • Maintain all written or electronic logs accurately and on time
  • Comply with international shipping regulations
  • Prepares and distributes documented correspondence accurately and
    timely
  • Input data as requested / needed on timely basis
  • Ensures all documents are signed and time stamped correctly
  • Must check in trailers / dispatch trailers per SOP
  • Must be able to use appropriate computer applications for the job
  • Maintain monthly measurement log by number of shipments, hand
    carries, misc., and transport order.
  • Comply with International customs shipping regulations.
  • Forwarding of information to the destination freight forwarder of all
    crated and hand carry shipments.
  • Maintaining and ensuring the facilitation of document retention
    storage.
  • Prepares and distributes documented correspondence accurately and
    timely.
  • Input data as requested on a timely basis.
  • Check data entry and documentation for accuracy.
  • Perform additional duties as assigned by management.
  • May be required to perform other job-related miscellaneous duties

What can you expect from Mars?

  • Work with diverse and talented Associates, all guided by the Five Principles.
  • Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
  • Best-in-class learning and development support from day one, including access to our in-house Mars University.
  • An industry competitive salary and benefits package, including company bonus.
Apply now

Working at Mars

  • Company employees
    4,000 In the UK
  • Gender diversity (m:f)
    57:43

Hiring in

  • Africa
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  • Europe
  • Australia
  • New Zealand

Office locations

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