Shift Manager

Job Description

Job Description:

Mars: Where your Tomorrow Starts Today!

Mars is a family-owned business that has been making products for people and their pets for more than 100 years. We’re behind some of the best loved brands in the world including MARS®, SNICKERS®, EXTRA®, ECLIPSE®, PEDIGREE®, WHISKAS®, DOLMIO®, BEN’S ORIGINAL ® MASTERFOODS ® and ROYAL CANIN® we are dedicated to making a positive impact on people and the planet.

Join us in building a sustainable future where people, communities, and the planet can truly thrive.

About the role: This role will be working for our Mars Petcare segment, where we make life better for pets and their owners.

Role Title: Shift Manager

Reporting to: Operations Manager
Location: Bathurst, NSW

Are you a natural leader with a passion for cultivating talent and driving operational success? We’re seeking a motivated and experienced Shift Manager who excels in managing production staff, optimizing processes, and maintaining a positive and productive work environment. In this role, you will be leading and coaching your team and managing their day-to-day performance and development to ensure all production objectives are achieved.

What you’ll do:

• Lead, develop and motivate a diverse team of production staff, fostering a culture of collaboration and accountability.

• Oversee daily production activities, ensuring that processes run smoothly and that production targets are consistently achieved.

• Set priorities and make decisions across the shift, balancing competing demands and ensuring overall performance.

• Address and resolve any issues or conflicts within the team promptly and effectively.

• Conduct regular performance reviews, provide constructive feedback, and identify opportunities for professional development and growth for team members.

• Prioritising and managing tasks within the designated area to ensure the plant starts on time and learning curves are being met.

• Developing and implementing continuous improvement activities that address safety, quality and efficiency.

• Planning, directing and coordinating team members during dry & wet commissioning and product/process validation, to meet established specifications, schedules, volume/cost/wastage targets, and quality standards.

• Develop plans & production schedules, allocating labor/capital resources.

• Liaising with the Reliability, Safety, Quality, Supply, R&D, Project & Site Engineering & Logistics teams.

Your unique ingredients:

• Continuous improvement mindset, growth mindset & behaviours with a passion for leadership demonstrated.

• Ability to lean into tough conversations, performance management and disciplinary whilst also driving development, motivation and progression.

• Proven experience in a people management role, with a track record of successfully leading and developing teams.

• Manufacturing experience preferred but not essential.

• Strong interpersonal and communication skills, with the ability to inspire and engage a diverse team.

• Excellent problem-solving abilities and a proactive approach to overcoming challenges.

• A keen eye for detail and a commitment to maintaining high standards of quality and safety.

• Experience with production planning and process optimization.

• Ability to adapt to a fast-paced environment and manage multiple priorities effectively.

Why you’ll love working for Mars:

• Purpose: Help craft beloved brands with a legacy of over 100 years of local manufacturing making products that people and pets will love all while helping to build a more sustainable future.

• People: A culture that values your contributions, fosters leadership, and recognises the impact you make. Your work truly matters here.

• Development: Shape your career with personalised development and real opportunities to grow from day one.

• Enjoy a team and business environment that is invested in helping you manage and grow your energy for work and life.

• Stay active and energised with an onsite gym

• Onsite canteen

• Convenient onsite parking for a hassle-free commute

Mars is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

We know everyone’s needs are different, and we’re committed to making our application process accessible and supportive for all candidates. If you require any adjustments along the way, simply let us know in your application form. We’ll work with you to understand what will help you feel comfortable and supported.

Internal applicants: This role has been graded as a B5B opportunity, please discuss your application with your line manager including obtaining their endorsement.

Applications close: Thursday, 14th May 2026