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Mars UK • AUS-Victoria-Wodonga | Australia

Operations Manager - Tray Facility

Employment type:  Full time
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Job Description

Job Description:

Mars: Where your Tomorrow Starts Today!

Mars is a family-owned business that has been making products for people and their pets for more than 100 years. We’re behind some of the best loved brands in the world including MARS®, SNICKERS®, EXTRA®, ECLIPSE®, PEDIGREE®, WHISKAS®, DOLMIO®, BEN’S ORIGINAL ® MASTERFOODS ® and ROYAL CANIN® ORIJEN® ACANA® we are dedicated to making a positive impact on people and the planet.

Join us in building a sustainable future where people, pets, and the planet can truly thrive.


About the role: This role will be working for our Mars Petcare segment, where we make life better for pets and their owners.

The Operations Manager – Tray Facility , will have direct line management responsibility for a team of 4 Shift Managers and an indirect team of approximately 100 Production associates across a continuous rotating shift roster, over a 24/7 operation.

The role will be largely accountable for enhancing our already strong talent and engagement culture at Mars. You will also provide leadership in the areas of associate development and engagement in line with the Mars 5 Principles & Supply 5S’s. The Operations Manager is a key role within the Wodonga Site Leadership Team (WSLT) and the delivery of the site’s strategic imperatives across 5 pillars of Sustainability; Digital; Growth; Productivity; and Human Capable & Connected.

What you’ll do:

  • Drive all key operational metrics for the Facility to deliver Operational Excellence across key deliverables including: Safety, Quality, Customer Service Levels and Efficiency
  • Build a High Performing Culture within the Facility, focusing on:
    • Talent Development
    • Factory Impact and Engagement Plans
    • Continuous Improvement Focus
    • Collaboration across the rest of Supply
    • Driving vision and purpose across the team
  • Specific lead accountability for the Tray facility area for:
    • Safety (Mars Safe Lead)
    • Quality (HACCP Support, CAPA, PRIMP)
    • Performance Management
    • Continuous Improvement work streams in conjunction with Supply Effectiveness
    • The ongoing optimization of overall MCC costs
    • Lead for future EBA negotiations.

Your unique ingredients:

  • Significant supply experience – ideally across multiple roles that work with or are part of Site operations
  • At least 3 years shift /operations management experience
  • Proven People leadership skills, ideally having led a large factory team
  • Proven strength in delivering results and/or driving change through leading multi-functional teams
  • Experience in a complex manufacturing environment, ideally in a similar FMCG or CPG environment
  • Degree qualified, a with preference for qualifications associated with manufacturing (Engineering, science)

Why you’ll love working for Mars:

  • Purpose: Help craft beloved brands with a legacy of over 100 years of local manufacturing making products that people and pets will love all while helping to build a more sustainable future.
  • People: A culture that values your contributions, fosters leadership, and recognises the impact you make. Your work truly matters here.
  • Development: Shape your career with personalised development and real opportunities to grow from day one.
  • Enjoy a team and business environment that is invested in helping you manage and grow your energy for work and life.
  • Community: Be part of a passionate team of pet lovers!

Mars is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

We know everyone’s needs are different, and we’re committed to making our application process accessible and supportive for all candidates. If you require any adjustments along the way, simply let us know in your application form. We’ll work with you to understand what will help you feel comfortable and supported.

Company benefits

Open to part-time employees
Open to job sharing
Open to compressed hours
Sabbaticals
Enhanced maternity leave – 26 weeks at 90% pay
Enhanced paternity leave – 26 weeks at 90% pay
24 days annual leave + bank holidays
“Pawternity” leave
Pregnancy loss leave
Bank holiday swaps
Shared parental leave
Adoption leave
Family health insurance
Pregnancy support
Neo-natal leave
Faith rooms
Meditation space
Dog friendly office
Dog friendly co-working space
Annual bonus
Employee discounts
Cinema discounts
Referral bonus
Joining bonus
Cycle to work scheme
Electric Car Salary Sacrifice
Enhanced pension match/contribution
Theme park discounts
Lunch and learns
In house training
Learning license
Studying sabbaticals
Open to part time work for some roles

Working at Mars UK

Company employees:

4,000 In the UK

Gender diversity (m:f):

57:43

Hiring in countries

Argentina

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Office Locations

Awards & Accreditations

1st - Most Family Friendly Company

1st - Most Family Friendly Company

Flexa awards 2026
3rd - Best Workplace Benefits

3rd - Best Workplace Benefits

Flexa awards 2026
Most loved - Large companies

Top 5 - Most loved - Large companies

Flexa awards 2026
Best Work-Life Balance

Top 10 - Best Work-Life Balance

Flexa awards 2026
1st - Most Family Friendly Company

1st - Most Family Friendly Company

Flexa awards 2025
2nd – Pet Friendly

2nd – Pet Friendly

Flexa awards 2025
Most Flexible Company

Top 5 - Most Flexible Company

Flexa awards 2025
Most Inclusive Company

Top 5 - Most Inclusive Company

Flexa awards 2025
Best Work-Life Balance

Top 10 - Best Work-Life Balance

Flexa awards 2025
Best Career Progression

Top 10 - Best Career Progression

Flexa awards 2025
Best Workplace Culture

Best Workplace Culture

Flexa awards 2025
Best Workplace Benefits

Best Workplace Benefits

Flexa awards 2025
1st – Large companies

1st – Large companies

Flexa100 2024
Consumer Goods

Consumer Goods

Industry awards 2023
3rd – Large companies

3rd – Large companies

Flexa100 2023
Retail & Ecommerce

Retail & Ecommerce

Industry awards 2022

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