SEA Product Performance Technologist

Job Description

Job Description:

What You’ll Do

As our SEA Product Performance Technologist, your key responsibilities will include:

• Lead Controlled In-Home Panel Testing – Manage and execute in-home palatability tests, collaborating with requestors to define appropriate methodologies, schedule tests, prepare samples, and deliver accurate, reliable results aligned with Mars Global Product Performance standards.
• Ensure Methodology & Compliance Excellence – Operate and maintain Thailand’s Controlled In-Home Panel in full compliance with Global Feeding Methodology standards covering pets, owners, product handling, and testing protocols, while continuously improving operational efficiency.
• Drive SEA Product Performance Program (MPPS) – Partner with SEA Marketing, Consumer & Market Insight, and Product Developers to align on annual testing plans, execute testing, and proactively share actionable insights.
• Represent Asia in Global Forums – Serve as a representative in the Asia Pet Performance Methodology Group, contributing regional inputs to global SOPs and cascading global updates to regional stakeholders.
• Develop People & Quality Standards – Build capabilities of 10–11 fieldwork contractor staff, ensuring high-quality execution, GMP-compliant sample co-packing, and strict adherence to safety and quality standards.
• Manage Budget & Governance – Monitor and control an annual testing and panel management budget of approximately USD 120K, ensuring spending aligns with plan and business priorities.

What We’re Looking For

We’re looking for someone who has:

• Education & Background – Bachelor’s degree required with experience in Marketing Research or Quality Assurance is an advantage.
• Leadership & Experience – At least 5 years supervising others, with strong research and project management experience.
• Technical & Analytical Strength – Basic statistical knowledge, strong documentation and data management skills, advanced Microsoft Office (especially Excel), and familiarity with digital tools. Audit experience is a plus.
• Communication & Collaboration – Fluent English communication and presentation skills, with the ability to collaborate across Development, Marketing, and Consumer Insight teams.
• Personal Attributes – Strong planning and priority setting, detail orientation, problem-solving capability, resilience, proactive mindset, and growth orientation.

Why Work at Mars?

At Mars, we offer more than just a job – we offer a career with a purpose and great perks! Here’s what you can expect:

• A Global Network – Work with diverse and talented Associates, all guided by the Five Principles.

• Purpose-Driven Work – Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
• Learning & Development – Best-in-class learning and development support from day one, including access to our in-house Mars University.
• Competitive Compensation – An industry competitive salary and benefits package, including company bonus.

Diversity & Inclusion at Mars

• Mars is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
• If you need assistance or an accommodation during the application process because of a disability, it is available upon request.
• The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.