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Mars

Retail Operations Support Specialist - Accelerator

Location:  USA-Arkansas-Bentonville | United States of America
Location flexibility:  1 office day / week, 2 office days / week, 3 office days / week, 4 office days / week
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Job Description

Job Description:

The Retail Operations Support Specialist - Accelerator is responsible for ensuring that the Accelerator Retail team has the tools, processes, information, and operational support they need to execute with excellence in store every day.

This will be achieved by working closely – on a day-to-day basis - with the Senior Manager, Retail Operations (Accelerator), their channel stakeholders and the Retail Strategy and Operations team.

The key link between the Accelerator internal teams and their Retail partners in the field, the role is integral in enabling us to meet our goals by enabling the translation of agreed customer strategies into actionable, measurable in-store activities. In doing so, the role will need to be an excellent communicator with strong program and project management skills and a high level of expertise in translating priorities into action.

The headline responsibilities of the roles are:

    • Field collaboration, direction and communication
    • Selling material readiness
    • Tools and technology management and maintenance on behalf of the channel
    • Meeting, call and content readiness and delivery
    • Channel specific analytics
    • Representative tools and equipment management

Skills:

  • Excellent Operations & process Acumen
  • Strong understanding of the work of Retail
  • Great written and verbal communications
  • Passion for tools, technology & data understanding
Apply
Proven priority setting and problem-solving skills
  • Excellent Operations and process acumen
  • Qualifications:

    • Bachelor's Degree (or equivalent work experience), preferably with an emphasis in business management, project management, or technology management
    • MBA preferred
    • Understanding of the work of a field-based Retail Sales organization
    • 3+ years of experience, with progressive responsibilities in program, project, and technology management
    • Demonstrated application of this experience in a Sales environment, understanding of sales technology

    Working at Mars

    Hybrid

    Core hours 11–3

    Company employees:

    4,000 In the UK

    Gender diversity (m:f):

    57:43

    Hiring in countries

    Argentina

    Australia

    Austria

    Belgium

    Brazil

    Canada

    Chile

    China

    Czechia

    Denmark

    Egypt

    France

    Germany

    Greece

    Guatemala

    Hungary

    Office Locations

    Company benefits

    Open to part-time employees
    Open to job sharing
    Open to compressed hours
    Sabbaticals
    Enhanced maternity leave – 26 weeks at 90% pay
    Enhanced paternity leave – 26 weeks at 90% pay
    24 days annual leave + bank holidays
    “Pawternity” leave
    Pregnancy loss leave
    Bank holiday swaps
    Shared parental leave
    Adoption leave
    Family health insurance
    Pregnancy support
    Neonatal leave
    Faith rooms
    Meditation space
    Dog friendly office
    Dog friendly co-working space
    Annual bonus
    Employee discounts
    Cinema discounts
    Referral bonus
    Joining bonus
    Cycle to work scheme
    Electric Car Salary Sacrifice
    Enhanced pension match/contribution
    Theme park discounts
    Lunch and learns
    In house training
    Learning license
    Studying sabbaticals
    Open to part time work for some roles
    Menopause support
    On-site gym
    On-site barista
    Secure on-site parking
    On-site catering
    Private booths
    On-site wellness room
    Collaboration spaces

    Awards & Accreditations

    1st - Most Family Friendly Company

    1st - Most Family Friendly Company

    Flexa awards 2026
    3rd - Best Workplace Benefits

    3rd - Best Workplace Benefits

    Flexa awards 2026
    Most loved - Large companies

    Top 5 - Most loved - Large companies

    Flexa awards 2026
    Best Work-Life Balance

    Top 10 - Best Work-Life Balance

    Flexa awards 2026
    1st - Most Family Friendly Company

    1st - Most Family Friendly Company

    Flexa awards 2025
    2nd – Pet Friendly

    2nd – Pet Friendly

    Flexa awards 2025
    Most Flexible Company

    Top 5 - Most Flexible Company

    Flexa awards 2025
    Most Inclusive Company

    Top 5 - Most Inclusive Company

    Flexa awards 2025
    Best Work-Life Balance

    Top 10 - Best Work-Life Balance

    Flexa awards 2025
    Best Career Progression

    Top 10 - Best Career Progression

    Flexa awards 2025
    Best Workplace Culture

    Best Workplace Culture

    Flexa awards 2025
    Best Workplace Benefits

    Best Workplace Benefits

    Flexa awards 2025
    1st – Large companies

    1st – Large companies

    Flexa100 2024
    Consumer Goods

    Consumer Goods

    Industry awards 2023
    3rd – Large companies

    3rd – Large companies

    Flexa100 2023
    Retail & Ecommerce

    Retail & Ecommerce

    Industry awards 2022

    India

    Ireland

    Japan

    Kazakhstan

    Kenya

    Lithuania

    Malaysia

    Mexico

    Netherlands

    New Zealand

    Poland

    Romania

    Russia

    Saudi Arabia

    Slovakia

    South Africa

    South Korea

    Spain

    Switzerland

    Thailand

    Türkiye

    Ukraine

    United Kingdom

    United States