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Mars UK • CHN-Shanghai-Shanghai-Fengxian | China

Product Quality Specialist

Employment type:  Full time
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Job Description

Job Description:

PURPOSE:

Assist Q&FS manager to perform the QC function, assure QC performance compliance with the requirements of Mars Q&FS and Safety requirement.

This position is the key position of quality and food safety.

DIMENSION:

Quality & Food Safety

PRINCIPAL ACCOUNTABILITIES

l responsible for performing analysis

l Assist the QFS manager with ISO documentation

l Coordinate the daily morning panel

l Coordinate the OOS, NC and complaint investigation

NATURE AND SCOPE

Job Content:

SAFETY

l All PPE must be worn in compliance with the Legal/RC requirements

l Enforce/Respect the safety rules and the internal policy

l Stop any equipment / operative works / external company works if safety/environment protection/fire protection rules are broken

l Guarantee and apply ISO 45001 and all related working procedures

ENVIRONMENT

l Guarantee and apply ISO 14001 (Environment), and all related working procedures

l Ownership of environmental responsibilities

QUALITY & FOODSAFETY

l Guarantee and apply ISO 9001, 22000, Mars Standards, and all related working procedures

l Support the HACCP program in the department

l Lead GLP-GHP in the area, 5S

l Inform shift leader of quality deviations according to product standards and production procedures

l Perform the oPRP’s procedure according to SOPs

l Validate all analysis results

l Responsible for auto control analysis

l Coordinate the daily morning panel

l Coordinate the OOS, NC and complaint investigation

l Collect Q&FS KPIs as for input to periodically management review;

l Any task as delegated by Manager

HUMAN RESOURCES

l Training: attend any training program as scheduled by company management and train any designed person in the position

MANAGEMENT & RESPONSIBILITIES

l Liaise with Quality & Food Safety Manager and Raw Material Quality Manager to ensure good communication and relationships with raw material suppliers

l Support continuous improvement of the laboratory and all related activities

l Develop and improve all internal interdepartmental relations and external stakeholders

l Updating management on Key Performance Indicators (KPI’s)

COMMUNICATION & INFORMATION

l Provide any requested documentation to other Departments according to internal rules

l Communicate to all departments about rejected RM’s or RM’s placed on QA Hold

l Update KPI’s

Background Experience & Qualifications

l Higher education in food science, chemistry, laboratory, or similar fields is mandatory

l Good communication skills to liaise internally and externally, as well as to assist in motivating, training, and improving the lab team

l Sensitivity to the quality and food safety incidents

l Be Familiar with quality tools regarding root cause analysis, smart decision making, risk assessment and etc..

l Good computer skills, include office and other data analysis software.

l self-motivated, initiative, team player, odor sensitive and texture perception, depth perception, safety & hygiene & quality conscious

l Fluent English speaking and writing;

l Have the health certificate within the validity period

Lominger competencies

l Create Collaborative Relationship: Conflict Management

l Delivery Consistent Result: Action Oriented; Functional/Technical skills

l Product Quality Custodian;

l Risk & Opportunity Identification;

l Risk & Opportunity Management;

l Performance Evaluation & Continuous Improvement;

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Company benefits

Open to part-time employees
Open to job sharing
Open to compressed hours
Sabbaticals
Enhanced maternity leave – 26 weeks at 90% pay
Enhanced paternity leave – 26 weeks at 90% pay
24 days annual leave + bank holidays
“Pawternity” leave
Pregnancy loss leave
Bank holiday swaps
Shared parental leave
Adoption leave
Family health insurance
Pregnancy support
Neonatal leave
Faith rooms
Meditation space
Dog friendly office
Dog friendly co-working space
Annual bonus
Employee discounts
Cinema discounts
Referral bonus
Joining bonus
Cycle to work scheme
Electric Car Salary Sacrifice
Enhanced pension match/contribution
Theme park discounts
Lunch and learns
In house training
Learning license
Studying sabbaticals
Open to part time work for some roles

Working at Mars UK

Company employees:

4,000 In the UK

Gender diversity (m:f):

57:43

Hiring in countries

Argentina

Australia

Austria

Belgium

Brazil

Bulgaria

Canada

China

Czechia

Denmark

Estonia

Finland

France

Awards & Accreditations

1st - Most Family Friendly Company

1st - Most Family Friendly Company

Flexa awards 2026
3rd - Best Workplace Benefits

3rd - Best Workplace Benefits

Flexa awards 2026
Most loved - Large companies

Top 5 - Most loved - Large companies

Flexa awards 2026
Best Work-Life Balance

Top 10 - Best Work-Life Balance

Flexa awards 2026
1st - Most Family Friendly Company

1st - Most Family Friendly Company

Flexa awards 2025
2nd – Pet Friendly

2nd – Pet Friendly

Flexa awards 2025
Most Flexible Company

Top 5 - Most Flexible Company

Flexa awards 2025
Most Inclusive Company

Top 5 - Most Inclusive Company

Flexa awards 2025
Best Work-Life Balance

Top 10 - Best Work-Life Balance

Flexa awards 2025
Best Career Progression

Top 10 - Best Career Progression

Flexa awards 2025
Best Workplace Culture

Best Workplace Culture

Flexa awards 2025
Best Workplace Benefits

Best Workplace Benefits

Flexa awards 2025
1st – Large companies

1st – Large companies

Flexa100 2024
Consumer Goods

Consumer Goods

Industry awards 2023
3rd – Large companies

3rd – Large companies

Flexa100 2023
Retail & Ecommerce

Retail & Ecommerce

Industry awards 2022

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