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Mars UK • USA-Illinois-West Chicago | United States of America

Quality Systems Sr. Specialist

Employment type:  Full time
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Job Description

Job Description:

This position is accountable for effectively applying technical and Q&FS knowledge of flavorings to ensure quality and food safety for flavor ingredients, WIPs and flavors at Mars Snacking. The Quality Systems Sr Specialist provides functional leadership to develop, implement, maintain and improve Quality and Food Safety Management programs for the site and across the network to ensure that end products are safe for human consumption and meet customer, consumer and regulatory requirements to achieve business objectives. The Quality Systems Sr Specialist provides leadership to improve Q&FS Management System for flavors across Mars Snacking.

Key Responsibilities

  • Act as back up to the Quality and Food Safety Manager, provides leadership and technical expertise during incident investigation and risk analysis as well as provides recommendations for appropriate resolution
  • Lead the implementation of Global Quality and Food Safety Standards to ensure compliance with applicable statutory and regulatory food safety requirements
  • Lead the site quality and food safety management review process to identify improvement opportunities for quality and food safety management systems
  • Lead Q&FS input for engineering related projects within the site and lead CVS, Handover process for Q&FS
  • Lead Q&FS continuous improvement projects for flavors across Mars Snacking North America region to improve the brand experience
  • Lead in combination with Q&FS Manager product related incident management process and provide recommendation on product disposition
  • Use laboratory testing data to make usage decisions for global Mars Snacking flavors
  • Lead Communities of practice to drive standardization, and creation of best practices
  • Coach and develop associates in Q&FS team within the site or across the network

Context and Scope

  • Lead gap assessment to the Mars Global standards and regulatory requirements, lead the Food Defense Plan and continuous improvement of quality systems and ensure compliance
  • Partners with supply Make and Engineering, R&D and other key stakeholders to implement changes, new process or new products in a safe manner and implement product quality conformance system
  • Responsible for providing outlining Q&FS requirements on engineering projects, developing all the Q&FS documents, SOP’s, delivering training for associates as required for the start of new lines or processes at the site and creating QFS best practices
  • Lead continuous improvement of QFS system and product quality and conformance to specification through analysis of data and evaluation of trends through use of statistical analysis
  • Builds knowledge of the company, processes and customers. Understands key business drivers and uses this understanding to accomplish own work.
  • Builds a network of cross functional partners to accomplish business objectives
  • Provides guidance and direction to others


Education & Professional Qualifications

Minimum

  • BS degree in Chemistry, Food Science, Food Safety, Engineering or related technical field
  • 3 years of food manufacturing experience in a responsible position related to food safety or Quality and food safety management system and or a combination of education and 5+ years demonstrated success in relevant field

Preferred

  • Advanced degree in Chemistry, Food Science, Food Safety, Engineering or related technical field
  • 2 years of food plant experience in a responsible position related to food safety or Quality and food safety management system

Knowledge/Experience

  • Demonstrated success with Q&FS risk, identification and management, HACCP and prerequisite controls
  • Experience in Analytical/Sensory Laboratory environment with proven laboratory methodology capabilities including food/flavor sensory, Gas Chromatography and Gas chromatography mass spectrometry (GC/MS)
  • Proven application of quality tools, food science, and statistics
  • Demonstrated capability to manage multiple priorities
  • Proven leadership within a team and demonstrated ability to lead change
  • Exhibited understanding of GMP, GLP, food allergens, pest control, sanitation, and food safety regulations
  • Expert knowledge of Food Safety Standards, procedures and legislation
  • Ability to work effectively in cross functional teams
  • Strong written and verbal communication skills.

What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we’re striving to build the world we want tomorrow, today. A strong focus on learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus.

The base pay range for this position at commencement of employment is between the range listed below, however, base pay offered may vary depending on multiple individualized factors, including but not limited to job-related knowledge, skills, and experience. The total compensation package for this position will include variable pay, medical and dental benefits, participation in 401k plan, and paid time off benefits. Details of participation in these benefit plans will be provided if an applicant receives an offer of employment.

The pay range shown is applicable to all US locations listed within the job posting:USD 0.00 - USD 0.00

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Company benefits

Open to part-time employees
Open to job sharing
Open to compressed hours
Sabbaticals
Enhanced maternity leave – 26 weeks at 90% pay
Enhanced paternity leave – 26 weeks at 90% pay
24 days annual leave + bank holidays
“Pawternity” leave
Pregnancy loss leave
Bank holiday swaps
Shared parental leave
Adoption leave
Family health insurance
Pregnancy support
Neonatal leave
Faith rooms
Meditation space
Dog friendly office
Dog friendly co-working space
Annual bonus
Employee discounts
Cinema discounts
Referral bonus
Joining bonus
Cycle to work scheme
Electric Car Salary Sacrifice
Enhanced pension match/contribution
Theme park discounts
Lunch and learns
In house training
Learning license
Studying sabbaticals
Open to part time work for some roles

Working at Mars UK

Company employees:

4,000 In the UK

Gender diversity (m:f):

57:43

Hiring in countries

Argentina

Australia

Austria

Belgium

Brazil

Bulgaria

Canada

China

Czechia

Denmark

Egypt

Estonia

Finland

Awards & Accreditations

1st - Most Family Friendly Company

1st - Most Family Friendly Company

Flexa awards 2026
3rd - Best Workplace Benefits

3rd - Best Workplace Benefits

Flexa awards 2026
Most loved - Large companies

Top 5 - Most loved - Large companies

Flexa awards 2026
Best Work-Life Balance

Top 10 - Best Work-Life Balance

Flexa awards 2026
1st - Most Family Friendly Company

1st - Most Family Friendly Company

Flexa awards 2025
2nd – Pet Friendly

2nd – Pet Friendly

Flexa awards 2025
Most Flexible Company

Top 5 - Most Flexible Company

Flexa awards 2025
Most Inclusive Company

Top 5 - Most Inclusive Company

Flexa awards 2025
Best Work-Life Balance

Top 10 - Best Work-Life Balance

Flexa awards 2025
Best Career Progression

Top 10 - Best Career Progression

Flexa awards 2025
Best Workplace Culture

Best Workplace Culture

Flexa awards 2025
Best Workplace Benefits

Best Workplace Benefits

Flexa awards 2025
1st – Large companies

1st – Large companies

Flexa100 2024
Consumer Goods

Consumer Goods

Industry awards 2023
3rd – Large companies

3rd – Large companies

Flexa100 2023
Retail & Ecommerce

Retail & Ecommerce

Industry awards 2022

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