National Account Manager - Metcash

Job Description

Job Description:

Mars: Where your Tomorrow Starts Today!

Mars is a family-owned business that has been making products for people and their pets for more than 100 years. We’re behind some of the best loved brands in the world including MARS®, SNICKERS®, EXTRA®, ECLIPSE®, PEDIGREE®, WHISKAS®, DOLMIO®, BEN’S ORIGINAL ® MASTERFOODS ® and ROYAL CANIN® ORIJEN® ACANA® we are dedicated to making a positive impact on people and the planet.

Join us in building a sustainable future where people, communities, and future generations can truly thrive.

About the role: This role will be working for our Mars Food Nutrition segment, where we help to make it easier for people to eat healthy meals and explore flavours from around the world.

The National Account Manager plays a pivotal role in driving brand growth, relevance, and distribution within the Metcash channel. With responsibility for the Metcash wholesaler partnership and in close collaboration with independent customer accounts, the role blends strategic joint business planning with hands-on account management and strong operational governance, expanding the Mars Food Nutrition presence and distribution footprint outside of mainstream retail. This role leads activation planning, delivers data-driven category insights, and provides ongoing support to the field team to ensure strong execution.

Role Title: National Account Manager - Metcash
Location: Sydney NSW
Hours: Full-time, Hybrid working
Reporting to: Customer Director – Independents

What you’ll do:

• Leverage data, reporting, and insights to track performance, optimise distribution, and drive category growth.
• Manage end-to-end account responsibility for Metcash wholesaler and work in close collaboration with retail partners across the Metcash network.
• Lead the development and execution of customer solutions e.g. assortment, merchandising, activation, pricing and promotion to achieve customer, category and business objectives
• Develop strong and influential relationships with key customers focused on delivering shopper, channel and category centric solutions to drive customer engagement.
• Ensure strong financial and operational discipline through effective claims processing, aged accrual management, and invoicing support.

Your unique ingredients:

• Strong sales and negotiating experience, with an ability to develop influential and collaborative relationships with key stakeholders
• Strong analytical and numerical skills, with the ability to interpret data to drive decisions
• Results-oriented, proactive, and service-focused, with a strong drive to achieve objectives
• Strong organisational and prioritisation skills with strong attention to detail
• Excellent interpersonal skills, able to build and maintain positive relationships with colleagues from diverse backgrounds
• Proficient in Excel and PowerPoint for reporting, analysis, and presentation
• Degree qualification in commerce or business discipline preferred but not essential

Why you’ll love working for Mars:

• Purpose: Help craft beloved brands with a legacy of over 100 years of local manufacturing making products that people and pets will love all while helping to build a more sustainable future.
• People: A culture that values your contributions, fosters leadership, and recognises the impact you make. Your work truly matters here.
• Development: Shape your career with personalised development and real opportunities to grow from day one.
• Enjoy a team and business environment that is invested in helping you manage and grow your energy for work and life.

• Applications close 7 April 2026

Mars is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

We know everyone’s needs are different, and we’re committed to making our application process accessible and supportive for all candidates. If you require any adjustments along the way, simply let us know in your application form. We’ll work with you to understand what will help you feel comfortable and supported.