Key Account/Customer Development Management

Job Description:

We are looking for a motivated, results driven and highly collaborative candidate based in
Italy, with at least 1 year of experience in Sales

JOB PURPOSE

The key function of this role is to drive profitable NSV growth of allocated Customers in the given market. The role will involve managing the operational customer relationships internally and externally, including owning the operational commercial relationships within customers.

KEY RESPONSABILITIES & DELIVERABLES

The Customer Development Manager is responsible for achieving profitable sales growth with

assigned customers.

• This role is expected to execute customer business plans that deliver company and customer

Objectives through selling opportunities and negotiations.

• The role manages customer relationships and influences to implement solutions (e.g. sales

revenue, trade revenue optimisation, customer profitability, category growth, product range, new product launches, placement and pricing) that deliver mutually beneficial

results for the customer and company.

• The role is required to execute all agreed to solutions with the customer to include accurate,

timely forecasting, detailed follow through and efficient trade revenue optimisation to an

agreed budget.

Education & Professional Qualifications

Degree educated or equivalent.

Knowledge / Experience

• Some commercial experience that may include selling, negotiating, and leveraging insights to deliver customer plans, achieving company and customer objectives
• Customer experience with direct or head office customers delivering solutions that cover promotion and/ or pricing; with a track record of meeting/ exceeding sales objectives
• Exposure to principles of Category Management; ability to tell the category story.
• Experience in managing a budget and/ or trade revenue optimization delivering budget and ROI

Mars Leadrship Capabilities:

• Customer Focus
• Drive for Results
• Conflict Management
• Priority Setting
• Dealing with Ambiguity
• Build collaborative Relationships