Head of Foodservice

Job Description

Job Description:

Mars: Where your Tomorrow Starts Today!

Mars is a family-owned business that has been making products for people and their pets for more than 100 years. We’re behind some of the best loved brands in the world including MARS®, SNICKERS®, EXTRA®, ECLIPSE®, PEDIGREE®, WHISKAS®, DOLMIO®, BEN’S ORIGINAL ® MASTERFOODS ® and ROYAL CANIN® and we are dedicated to making a positive impact on people and the planet.

About Mars Food & Nutrition Australia

Mars Food & Nutrition is dedicated to providing better food today and a better world tomorrow. For us, food is more than just what’s on our plate. We know that what we eat, where it comes from and who we share it with matters. We believe that a better world tomorrow is one where more people have access to healthy meals; more people cook and sit down together to enjoy shared dinnertimes; and more food can be produced with less.

We have an ambition to enable delicious, healthier eating to be part of consumers’ daily lives. Our portfolio of much-loved brands includes MASTERFOODS™, DOLMIO™, BEN'S ORIGINAL™, KAN TONG®, and PROMITE®.

About the opportunity:

Reporting to the Sales Director and as part of the Sales Leadership Team, this role combines significant commercial ownership, strategic influence and people leadership.

With full P&L accountability for one of Mars Food & Nutrition Australia’s most important growth channels, you will lead the largest people team within the sales function, developing and inspiring a high-performing team of nine Associates across National and State Account Management, while shaping the future direction of the Foodservice business.

Based at our Wyong or Sydney location, this role offers flexibility while ensuring strong engagement across the business and with key customers.

What you’ll do:

Strategic Channel Leadership

• Define and execute the Foodservice growth strategy.

• Identify priority customers, segments and growth opportunities.

• Drive channel expansion and competitive advantage.

• Lead strategic and annual business planning, balancing short- and long-term growth.

Commercial Leadership

• Deliver revenue, profit, market share and distribution targets.

• Build and strengthen strategic customer and distributor partnerships.

• Lead complex negotiations and customer engagements.

• Drive execution of customer plans and commercial investments.

People Leadership & Capability Development

• Lead and develop the largest sales team in the business, including nine associates across National and State Account roles.

• Coach and inspire a high-performing, customer-focused culture built on accountability and collaboration.

• Build leadership capability, succession pipelines and provide clear direction in a fast-moving environment.

Digital & Sales Excellence

• Build digital capability across the team and embed CRM usage (including Salesforce).

• Strengthen data-led decision making and customer management.

• Improve sales effectiveness through technology and process optimisation.

Cross-Functional Leadership

• Partner across Marketing, Finance, Supply, Demand Planning and R&D.

• Influence stakeholders to align priorities and deliver results.

• Lead through collaboration to solve complex business challenges.

• Champion a culture of growth and continuous improvement.

What we are looking for:

We are seeking a strategic, results-driven leader who can inspire and engage others, navigate complexity, and operate with a strong commercial mindset. The successful candidate will bring:

• A Bachelor’s degree in Business, Commerce, Marketing or a related field.

• Significant FMCG/consumer goods leadership experience with a proven track record of building and leading high-performing teams.

• Demonstrated success managing complex commercial relationships and driving growth through strategic customer partnerships.

• Strong strategic and commercial acumen, with experience developing and executing growth strategies.

• Exceptional stakeholder management and cross-functional leadership capability.

• The ability to create structure, clarity and focus in dynamic, fast-paced environments.

• Curiosity and learning agility, with experience leveraging data and CRM tools to improve performance.

Why you’ll love working for Mars:

• Purpose: Help craft beloved brands with a legacy of over 100 years of local manufacturing making products that people and pets will love all while helping to build a more sustainable future.

• People: A culture that values your contributions, fosters leadership, and recognises the impact you make. Your work truly matters here.

• Development: Shape your career with personalised development and real opportunities to grow from day one.

Enjoy a team and business environment that is invested in helping you manage and grow your energy for work and life.

Mars is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

We know everyone’s needs are different, and we’re committed to making our application process accessible and supportive for all candidates. If you require any adjustments along the way, simply let us know in your application form. We’ll work with you to understand what will help you feel comfortable and supported.