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Mars UK • USA-Tennessee-Lebanon | United States of America

Focused Improvement Specialist

Employment type:  Full time
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Job Description

Job Description:

Job Description

Focus Improvement Specialist - Lebanon, TN Onsite

This is a critical role for NA Royal Canin to deliver commitments of sustainable growth. The incumbent in this role will need to collaborate across multiple sites and functions (i.e. R&D, Q&FS, S&F, Manufacturing, and Engineering) in order to diagnose, analyze and drive reduction in overall PCC, specially in the area of NQC.

The successful incumbent will need to demonstrate key strengths in influencing without authority at all levels of the organization and negotiation skills to deliver sustainable change. The successful candidate will have strong problem solving and coaching skills, as well as a strong drive for results.


What are we looking for?

Education & Professional Qualifications

  • Bachelor’s degree (or equivalent level of education), or direct manufacturing experience in lieu of a degree.
  • 2 years of hands-on experience working directly within a manufacturing site.
  • Proven ability to build strong, collaborative relationships and proactively manage a busy, shifting workload.
  • Willingness and ability to travel approximately 25% to support other manufacturing sites and participate in hands-on training.
  • Functional knowledge of factory operations, including Data Collection and Value Stream Mapping.
  • Solid understanding of site waste reporting, including QFS (Quality & Food Safety) costs, variance, and floor scrap.

Preferred:

  • Excellent organizational, analytical, and problem-solving skills to navigate complex challenges across multiple functions.
  • A natural ability to motivate, engage, and influence cross-functional teams without direct authority.
  • Demonstrated training and practical application in a variety of Problem-Solving Methodologies (e.g., Lean, TPM, Root Cause Analysis).
  • Working knowledge of SPC (Statistical Process Control), production reporting systems, and how they impact NQC (Non-Quality Cost) and PCC (Prime Cost of Control).
  • Experience working in relationship-based team environment
  • Certified in Problem Solving Methodologies or similar, Six Sigma Green Belt or Black Belt or actively working towards completion

What will be your key responsibilities?

  • Utilize loss analysis methodology and site loss trees to identify, prioritize and execute PCC savings projects across Royal Canin North America Sites

  • Work with Site Industrial Engineer, Area Owners and Operational Leads to make losses visible and deliver the organizational capability to eliminate them. This includes building the problem-solving capability and the process to manage focused improvement initiative with cross-functional teams across the organization.

  • Provide leadership to deploy best practices and Regional initiatives

  • Use tools available such as RCLMS, Scrap and Rework tracking systems and “Go and See” to understand contributing factors for NQC and make recommendations to improve/change.

  • Work directly with and coach multiple site resources to use data-based problem-solving methodologies to reduce NQC and potentially other costs and ensure problems are resolved to root cause.

  • Help the organization by coaching associates at various levels and coordinate resources across multiple sites to deliver DiB in PCC improvements

  • Ensure control methodologies and processes are embedded to prevent re-occurrence.

  • Willingness to spend up to 75% of time on the manufacturing floor diagnosing, analyzing, and establishing best-in-class processes, including off shifts

What can you expect from Mars?

  • Work with over 140,000 diverse and talented Associates, all guided by The Five Principles.

  • Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.

  • Best-in-class learning and development support from day one, including access to our in-house Mars University.

  • An industry competitive salary and benefits package, including company bonus.

#LI-AS2

#LI-Onsite

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Company benefits

Open to part-time employees
Open to job sharing
Open to compressed hours
Sabbaticals
Enhanced maternity leave – 26 weeks at 90% pay
Enhanced paternity leave – 26 weeks at 90% pay
24 days annual leave + bank holidays
“Pawternity” leave
Pregnancy loss leave
Bank holiday swaps
Shared parental leave
Adoption leave
Family health insurance
Pregnancy support
Neonatal leave
Faith rooms
Meditation space
Dog friendly office
Dog friendly co-working space
Annual bonus
Employee discounts
Cinema discounts
Referral bonus
Joining bonus
Cycle to work scheme
Electric Car Salary Sacrifice
Enhanced pension match/contribution
Theme park discounts
Lunch and learns
In house training
Learning license
Studying sabbaticals
Open to part time work for some roles

Working at Mars UK

Company employees:

4,000 In the UK

Gender diversity (m:f):

57:43

Hiring in countries

Argentina

Australia

Austria

Belgium

Brazil

Bulgaria

Canada

China

Czechia

Denmark

Egypt

Estonia

Finland

Awards & Accreditations

1st - Most Family Friendly Company

1st - Most Family Friendly Company

Flexa awards 2026
3rd - Best Workplace Benefits

3rd - Best Workplace Benefits

Flexa awards 2026
Most loved - Large companies

Top 5 - Most loved - Large companies

Flexa awards 2026
Best Work-Life Balance

Top 10 - Best Work-Life Balance

Flexa awards 2026
1st - Most Family Friendly Company

1st - Most Family Friendly Company

Flexa awards 2025
2nd – Pet Friendly

2nd – Pet Friendly

Flexa awards 2025
Most Flexible Company

Top 5 - Most Flexible Company

Flexa awards 2025
Most Inclusive Company

Top 5 - Most Inclusive Company

Flexa awards 2025
Best Work-Life Balance

Top 10 - Best Work-Life Balance

Flexa awards 2025
Best Career Progression

Top 10 - Best Career Progression

Flexa awards 2025
Best Workplace Culture

Best Workplace Culture

Flexa awards 2025
Best Workplace Benefits

Best Workplace Benefits

Flexa awards 2025
1st – Large companies

1st – Large companies

Flexa100 2024
Consumer Goods

Consumer Goods

Industry awards 2023
3rd – Large companies

3rd – Large companies

Flexa100 2023
Retail & Ecommerce

Retail & Ecommerce

Industry awards 2022

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