Mars UK • London, United Kingdom

EMEA Scientist External Manufacturing Quality - trü frü / KIND

2 days/week at home

Core hours 11–3

Dog friendly

Job Description

Job Description:

Hybrid working 1-2 days per week at our Farringdon site.

Salary from £42,000 - £52,000 (dependent on experience) plus annual bonus and amazing benefits!

Who are we?

We are Health & Wellness, part of Mars Snacking. Our ambition is to be the world’s leading Healthy Snacking company. Leading with purpose, winning with consumers in tailwind snacking spaces and becoming the home of choice for future insurgent brands. Currently we operate 2 of our global Health & Wellness brands in EMEA: KIND & trüfrü.

Since its founding in 2004, KIND has been on a mission to make the world a little kinder one snack and one act at a time. KIND was born out of its founder’s desire to create a snack that was healthy and tasty, wholesome and convenient. What began as a line of premium Fruit & Nut bars sparked the creation of an entirely new healthier snacking category. Today, KIND has a family of snacks that offer solutions for a variety of different occasions.

trüfrü was launched in the US in 2017 and was acquired by Mars Inc in 2023. The brand has experienced incredible growth in both the frozen and ambient space in the snacking category in the US. The brand will expand internationally, starting with a launch in the UK in 2024.

We're looking for passionate, conscious collaborators to help us meet our goals. If you’re looking to be a part of an inspiring, energetic and entrepreneurial environment, you found the right place.

What are we looking for?

The External Manufacturing Scientist role supports external manufacturing quality initiatives in the region to ensure the ongoing production of high quality and safe food products within the external manufacturing network.

This role ensures the implementation of all applicable Mars Global Quality and Food Safety and Health & Wellness Standards. In addition, supports qualification, product start up, performance management, and process improvement initiatives. The incumbent will use food science, engineering knowledge, quality management, project management and cost of quality skills to ensure that finished products are safe for human consumption and meet customer, consumer and regulatory requirements to achieve business objectives. This role is part of the EMEA functional Quality & Food safety team within the EMEA Technical team and will need to travel (up to 30%) for co-manufacturing visits in Europe.

Key experiences, capabilities, and behaviours

  • Bachelor’s degree in Chemistry, Food Science, Food Safety, Engineering or related technical field or equivalent.

  • Food plant experience in a responsible position related to food safety or Quality and food safety management system.

  • Experience with outside co-manufacturers, suppliers, and vendors to deliver operational & project requirements including auditing.

  • Organized, analytical, and able to organize work, prioritize and manage multiple work streams in fast-paced, high-energy environment.

  • Excellent written and verbal skills as well as strong interpersonal skills with the ability to build relationships and manage stakeholders.

  • A self-starter who is results-oriented and pursues opportunities with energy and drive, finding solutions despite obstacles and setbacks and always on the hunt for continued improvements and efficiencies.

What will be your key responsibilities?

  • Implement Mars Global Quality and Food Safety and Health & Wellness standards applicable within the External Manufacturing network including EMQM and QMS to ensure compliance for business unit.

  • Responsible for reviewing Mars Global and Health & Wellness standards, leading gap assessment to the standards and continuous improvement of quality systems.

  • Leads Q&FS audits and follow up on CAPA/CI implementations at the external manufacturing sites.

  • Validates new lines and/or capabilities at assigned sites. Initiates, develops, and implements the External Manufacturing Product Risk Assessments (EMPRA) and Technical Specifications (TS 1, 2, 3) for assigned external manufacturers. Ensures robust change management procedure is in place and verified.

  • Coordinates and leads incident management and investigation for assigned external manufacturers. This responsibility includes initiation of PRIMPs, on-going interpretation and reporting of information from our consumers and customers, executes the business decision regarding product disposition on non-confirming product and incidents which impact food safety.

  • Partners with supply, R&D and other key stakeholders to implement changes, new process or new products in a safe manner.

  • Collaborates with key stakeholders to drive continuous improvement related to consumer, customer or market complaints to ensure manufacturing of consumer obsessed products.

  • Provides technical support in statistical analysis, problem solving, product disposition, and risk assessment related to externally manufactured products.

  • Participates in communities of practices to drive standardization, and creation of best practices.

What can you expect from Mars?

  • Work with over 130,000 diverse and talented Associates, all guided by The Five Principles.

  • Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.

  • Best-in-class learning and development support from day one, including access to our in-house Mars University.

  • An industry competitive salary and benefits package, including company bonus.


Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Company benefits

Open to part-time employees
Open to job sharing
Open to compressed hours
Enhanced maternity leave – 26 weeks at 90% pay
Enhanced paternity leave – 26 weeks at 90% pay
24 days annual leave + bank holidays
“Pawternity” leave
Pregnancy loss leave
Bank holiday swaps
Employees are very happy with their working location freedom
Employees are very happy with the flexibility in the hours they work
Employees are very happy with the benefits their company offers
Work-life balance
Employees feel that they can switch off quite easily from work
Role modelling
Employees feel that flexible working is part of the culture
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Employees feel that the diversity is good and there are continued efforts to improve it
Employees feel that the culture supports equity and inclusivity well
Employees feel like it is a really great environment to work in
Employees feel very excited about and aligned with the company mission
Employees feel that their salary is good and matches the value they bring

Working at Mars UK

Company employees

4,000 In the UK

Gender diversity (male:female)


Office locations

London, Slough, Waltham, Castle Cary, Birstall, Plymouth

Hiring Countries




United Kingdom

United States

Awards & Achievements

1st – Large companies

1st – Large companies

Flexa100 2024
Consumer Goods

Consumer Goods

Industry awards 2023
3rd – Large companies

3rd – Large companies

Flexa100 2023
Retail & Ecommerce

Retail & Ecommerce

Industry awards 2022

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