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Mars UK • CHN-Guangdong-Guangzhou | CHN-Shanghai-Shanghai | China

Customer Development Manager (Dcom)

Employment type:  Full time
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Job Description

Job Description:

1/ In charge of Mar Snacking Tmall Store/supermarket business strategy, co work and manage TP partnership, be responsible for sales target and consumer operation KPI achievement.

2/ Develop and optimize Tmall Store sales plan, incl. monthly/quarterly/annual and key promotion event, tracking and monitor business progress timely, and deliver business review.

3/ Be responsible for store portfolio management, have clear insight and sales plan for portfolio iteration, optimize portfolio structure, can boost up hero SKU and cultivate NPD as well.

4/ Store PNL management, not only TE budget planning and management, but also continuously explore total PNL optimization opportunities, ensure optimal operation margin and ROI.

5/ Maintain good and healthy customer partnership, be responsible for the execution of strategic cooperation projects between MS and and customer, ensure that MS is supported by sufficient resources, and ensure that these resources are effectively realized;

6/ Coordinate cross functions resources, execute annual core innovative projects, to achieve business breakthrough and new model innovation.

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Company benefits

Open to part-time employees
Open to job sharing
Open to compressed hours
Sabbaticals
Enhanced maternity leave – 26 weeks at 90% pay
Enhanced paternity leave – 26 weeks at 90% pay
24 days annual leave + bank holidays
“Pawternity” leave
Pregnancy loss leave
Bank holiday swaps
Shared parental leave
Adoption leave
Family health insurance
Pregnancy support
Neonatal leave
Faith rooms
Meditation space
Dog friendly office
Dog friendly co-working space
Annual bonus
Employee discounts
Cinema discounts
Referral bonus
Joining bonus
Cycle to work scheme
Electric Car Salary Sacrifice
Enhanced pension match/contribution
Theme park discounts
Lunch and learns
In house training
Learning license
Studying sabbaticals
Open to part time work for some roles

Awards & Accreditations

1st - Most Family Friendly Company

1st - Most Family Friendly Company

Flexa awards 2026
3rd - Best Workplace Benefits

3rd - Best Workplace Benefits

Flexa awards 2026
Most loved - Large companies

Top 5 - Most loved - Large companies

Flexa awards 2026
Best Work-Life Balance

Top 10 - Best Work-Life Balance

Flexa awards 2026
1st - Most Family Friendly Company

1st - Most Family Friendly Company

Flexa awards 2025
2nd – Pet Friendly

2nd – Pet Friendly

Flexa awards 2025
Most Flexible Company

Top 5 - Most Flexible Company

Flexa awards 2025
Most Inclusive Company

Top 5 - Most Inclusive Company

Flexa awards 2025
Best Work-Life Balance

Top 10 - Best Work-Life Balance

Flexa awards 2025
Best Career Progression

Top 10 - Best Career Progression

Flexa awards 2025
Best Workplace Culture

Best Workplace Culture

Flexa awards 2025
Best Workplace Benefits

Best Workplace Benefits

Flexa awards 2025
1st – Large companies

1st – Large companies

Flexa100 2024
Consumer Goods

Consumer Goods

Industry awards 2023
3rd – Large companies

3rd – Large companies

Flexa100 2023
Retail & Ecommerce

Retail & Ecommerce

Industry awards 2022
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Company employees:

4,000 In the UK

Gender diversity (m:f):

57:43

Hiring in countries

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