Collaborative Planning, Forecasting and Replenishment Manager F/M/X

Job Description:

Job Purpose/Overview

Royal Canin is undertaking a major transformation programme called EOS to deliver against its strategy of being Fit for Future and removing business risk. The transformation has 4 key elements: new technology including implementation of SAP4 HANA, E2E standardized core processes, a strengthened data & analytics foundation, supported by a dedicated transformation team and change management. Following a successful pilot in Poland the 1st wave of implementations will go live in summer 2027 and RC EKA (European Key Accounts) will be one of 3 units to participate in the first wave. The approach will see local associates with relevant expertise moving onto the project and their day-to-day roles covered via backfills for the length of the project. EKA operates a unique model within Mars, delivering to major pan-European online customers operating in 28 markets and supplying direct ex-factory from 5 factories across Europe. It’s a small team of 37 associates with each role having high responsibility and impact.

This role will be part of the backfill team covering day to day responsibilities in the running of the unit and it offers pan European perspective and stakeholders, in-depth and varied customer dynamics, and an agile entrepreneurial environment.

The CPFR manager for European Key Accounts (EKA) plays a pivotal role in securing health through nutrition for cats and dogs by establishing robust Collaborative Planning, Forecasting, and Replenishment (CPFR) processes with our strategic European retail partners.

During this 12-month assignment covering for key team members seconded to a business transformation project—the successful candidate will manage daily collaborative customer planning while serving as a strategic capability champion. By showcasing the quantifiable benefits of collaborative forecasting, inventory synchronization, and replenishment planning, this associate will build a comprehensive internal business case demonstrating the long-term value that dedicated CPFR resources deliver to Royal Canin Europe.

Key Responsibilities

1. Customer Collaboration & CPFR Excellence

• Lead and refine the collaborative planning, forecasting, and replenishment (CPFR) process with assigned major EKA customers to synchronize demand signals and commercial plans.
• Act as the primary supply chain point of contact for customer supply chain teams, leading regular collaborative reviews to proactively identify and resolve potential forecasting discrepancies or supply imbalances