Business Intelligence Manager - Pet Nutrition Europe

Job Description

Job Description:

Job Overview

Having recently unlocked increased data availability with Zooplus, we are seeking a highly analytical and detail-orientated Business Intelligence (BI) Lead to join our team. The BI Lead exists to translate data into commercial insight, ensuring our sales strategies, customer engagement and execution plans are informed by robust analytics that translate into mutual growth and enhanced retailer partnership.

The BI Manager acts as a strategic enabler for the broader Zooplus team and offers both a rare and exciting opportunity to build something from the ground up with a major European retailer. This role requires strong technical skills, a deep understanding of data and a passion for problem solving.

What are we looking for?

• Highly analytical and detail orientated individual

• Proven experience in translating business needs into data requirements and solutions

• Strong ability to synthesise and communicate data & insights in a compelling, executive-ready format to influence both internal and external stakeholders

• Strong ability to use data and insights to drive action

What will be your key responsibilities?

1. Zooplus Data & Analytics Strategy

• Direct leadership of the creation and deployment of a 3-year vision & strategy for Zooplus data & analytics

2. Deployment Roadmap & Implementation

• Ensure best in class execution of this strategy by taking full ownership of Zooplus data & reporting. This will be achieved in 2 ways:

(i) Translating business needs into data requirements and BI solutions by:

• Defining and driving the vision for key performance indicators (KPIs) and business intelligence strategies in collaboration with stakeholders to align with organizational goals

• Overseeing the integration of complex data ecosystems (e.g., Zooplus, 1CPL – our internal finance tool, and other internal sources), ensuring unified, accurate, and actionable data models for cross-functional insights.

• Leading the design, development, and governance of Zooplus tools to enable data-driven decision-making across all business levels.

• Championing a self-service BI culture by enabling stakeholders through training, clear documentation, and scalable data solutions.

• Establishing data quality standards and performance monitoring frameworks, ensuring data is fit for business value.

• Mentoring and guiding BI and analytics teams, fostering a culture of continuous improvement, innovation, and accountability

(ii) Using the data to drive insights to action through:

• Establishing and overseeing frameworks for tracking and reporting critical business health metrics ensuring alignment with Zooplus and Mars objectives for mutual growth.

• Leading the identification of strategic risks and opportunities through advanced analytical deep dives, transforming complex data into clear, actionable intelligence for senior decision-makers.

• Synthesising and communicating insights in a compelling, executive-ready format to influence both internal stakeholders (e.g., Mars leadership) and external partners (e.g., Zooplus).

• Driving cross-functional alignment and execution of data-informed strategies, ensuring insights are not only understood but also embedded into commercial action plans via the Zooplus Customer Team.

• Fostering a culture of proactive insight generation, enabling the business to anticipate challenges and capitalise on emerging opportunities

Why this job:

• European scope

• Partner with the #1 European eSPT retailer and one of the Top 10 customers within Pet Nutrition Europe (PNE)

• Brand new role so opportunity to shape JD and direction of role moving forward

• Work with a diverse team of talented associates

What can you expect from Mars?
Work with diverse and talented Associates, all guided by the Five Principles.
Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.

A strong focus on learning and development support from day one, including access to our in-house Mars University.
An industry competitive salary and benefits package, including company bonus.

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