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Mars

Business Development Manager- Key Accounts

Location:  ARE-Dubai-Dubai | United Arab Emirates
Location flexibility:  1 office day / week, 2 office days / week, 3 office days / week, 4 office days / week
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Job Description

Job Description:

Business Development Manager – Key Accounts

Role overview:

The business development manager is a key role within the sales organization. This role acts as a bridge between strategy and execution, and is in charge of leveraging head office contacts and relationships to enable and facilitate store execution, ensure sustained quality growth, and meet executional & strategic business objectives.

What defines success in this role:

  • Effectively communicate strategic initiatives, activations & launches to external stakeholders and ensuring solid plans are built and aligned.
  • Build solid relationships across the customer hierarchy and leverage those relationships to achieve category growth.
  • Represent the channel/customer internally across the different internal functional forums and efficiently communicate, secure and define what success looks like.
  • Team player: Able to rally internal stakeholders and cross functions around the channel objectives.
  • Liaise with the field sales team and facilitate timely execution by proactively tracking and measuring sales and execution KPIs, as well as driving accountability across the different functions.
  • Growth mindset: must have a passion for sustainable growth.
  • Collaborate with the Customer Service and Supply department to provide an efficient supply chain and a high-level service for the customer.
  • Effective cooperation with the Demand planning department to ensure effective long term sales forecasting.
  • Effective budget management and tracking: Is responsible for short term budget spends end to end including tracking customer deductions as well as timely market collections.
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ROI mindset: ensure all trade spend results in positive net sales return, and has a positive impact on trade leverage index.
  • Timely and effective business reviews preparation , both internally and externally.
  • This role is expected to be the key communication point of the channel/customer and will represent the channel in business updates for the upper management: Effective communication & story telling – Comfortable building powerpoint presentations are a must.
  • Strong negotiation skills: This role is expected to lead on both short term negotiations such as monthly rentals and long term negotiations such as BDAs and strategic projects.
  • DCOM exposure is a big plus: this role is expected to be competent and knowledgeable in digital commerce and will help drive category growth and build a solid presence in the online sales of the customer.
  • Key Functional competencies & Technical skills:

    • Financial and analytical acumen
    • Drives Results
    • Customer management
    • Leveraging Insights into Action
    • Negotiation
    • Category & Shopper Acumen
    • Managing Ambiguity
    • Execute & Evaluate Results
    • Build collaborative relationships
    • Demand planning (Forecasting)
    • Omni-channel acumen
    • Action oriented
    • Effective Communication

    Education & Professional Qualifications:

    • A Bachelor's degree in Business, Marketing, Sales, or a comparable discipline.
    • 5+ years experience in sales function in TOP FMCG companies. Experience in Key Accounts is a plus.

    Working at Mars

    Hybrid

    Core hours 11–3

    Company employees:

    4,000 In the UK

    Gender diversity (m:f):

    57:43

    Hiring in countries

    Argentina

    Australia

    Austria

    Belgium

    Brazil

    Canada

    Chile

    China

    Czechia

    Denmark

    Egypt

    France

    Germany

    Greece

    Guatemala

    Hungary

    Office Locations

    Company benefits

    Open to part-time employees
    Open to job sharing
    Open to compressed hours
    Sabbaticals
    Enhanced maternity leave – 26 weeks at 90% pay
    Enhanced paternity leave – 26 weeks at 90% pay
    24 days annual leave + bank holidays
    “Pawternity” leave
    Pregnancy loss leave
    Bank holiday swaps
    Shared parental leave
    Adoption leave
    Family health insurance
    Pregnancy support
    Neonatal leave
    Faith rooms
    Meditation space
    Dog friendly office
    Dog friendly co-working space
    Annual bonus
    Employee discounts
    Cinema discounts
    Referral bonus
    Joining bonus
    Cycle to work scheme
    Electric Car Salary Sacrifice
    Enhanced pension match/contribution
    Theme park discounts
    Lunch and learns
    In house training
    Learning license
    Studying sabbaticals
    Open to part time work for some roles
    Menopause support
    On-site gym
    On-site barista
    Secure on-site parking
    On-site catering
    Private booths
    On-site wellness room
    Collaboration spaces

    Awards & Accreditations

    1st - Most Family Friendly Company

    1st - Most Family Friendly Company

    Flexa awards 2026
    3rd - Best Workplace Benefits

    3rd - Best Workplace Benefits

    Flexa awards 2026
    Most loved - Large companies

    Top 5 - Most loved - Large companies

    Flexa awards 2026
    Best Work-Life Balance

    Top 10 - Best Work-Life Balance

    Flexa awards 2026
    1st - Most Family Friendly Company

    1st - Most Family Friendly Company

    Flexa awards 2025
    2nd – Pet Friendly

    2nd – Pet Friendly

    Flexa awards 2025
    Most Flexible Company

    Top 5 - Most Flexible Company

    Flexa awards 2025
    Most Inclusive Company

    Top 5 - Most Inclusive Company

    Flexa awards 2025
    Best Work-Life Balance

    Top 10 - Best Work-Life Balance

    Flexa awards 2025
    Best Career Progression

    Top 10 - Best Career Progression

    Flexa awards 2025
    Best Workplace Culture

    Best Workplace Culture

    Flexa awards 2025
    Best Workplace Benefits

    Best Workplace Benefits

    Flexa awards 2025
    1st – Large companies

    1st – Large companies

    Flexa100 2024
    Consumer Goods

    Consumer Goods

    Industry awards 2023
    3rd – Large companies

    3rd – Large companies

    Flexa100 2023
    Retail & Ecommerce

    Retail & Ecommerce

    Industry awards 2022

    India

    Ireland

    Japan

    Kazakhstan

    Kenya

    Lithuania

    Malaysia

    Mexico

    Netherlands

    New Zealand

    Norway

    Poland

    Romania

    Russia

    Saudi Arabia

    Slovakia

    South Africa

    South Korea

    Spain

    Switzerland

    Thailand

    Türkiye

    Ukraine

    United Kingdom

    United States